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# Proactive Civic Apps
This App Lets City Residents Report Non-Emergency Problems to Authorities

By Rahul Kalvapalle | Published 2018-02-14 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/lincoln-civic-app
References: [1011now](http://www.1011now.com/content/news/Lincoln-mayor-to-launch-new-app-473774923.html) & [itunes.apple](https://itunes.apple.com/us/app/uplnk/id1321016987?mt=8)

While [emergency-reporting apps](https://www.trendhunter.com/trends/protechme) are not a shockingly new innovation, the fact of the matter is that smartphone apps make for an efficient reporting tool for all kinds of issues, which is precisely why the mayor of the city of Lincoln, Nebraska is launching an innovative civic app, called UPLNK, to help city residents report problems to pertinent authorities.

This particular civic app is designed specifically for non-emergency issues, with residents able to download the free app and use it to report problems such as [broken streetlights](https://www.trendhunter.com/trends/urban-lighting-innovations), exposed potholes and fallen tree branches. Users can even take photos and upload them with their requests, giving authorities the information they need to act swiftly.

By putting proactive [civic reporting](https://www.trendhunter.com/trends/iaccess-program) in the hands of city residents, the UPLNK app ensures that the entire community can contribute to the smooth running of maintenance work in the city.

## Trend Insights (Trend Hunter)

- Score: 1.1/10
- Popularity: 14% | Activity: 12% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America, Europe

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile)

## Key Themes

### What's Driving This Trend

- **Proactive Civic Apps:** The growth of proactive civic applications will increase citizen engagement in city management.
- **Mobile Reporting for Non-emergency Issues:** Mobile technology can disrupt how problems in city areas can be reported, leading to smarter and more efficient city management.
- **Smartphone-enabled Civic Engagement:** Smartphone technology can be a tool for civic engagement and innovation.

### Who This Affects Most

- **Smart City Technology:** Smart city platforms can include proactive civic apps as a necessary component for holistic management.
- **Mobile App Development:** App developers can innovate and design mobile technologies that enable citizens to contribute to city management.
- **Government and Municipal Services:** Civic authorities and government bodies can leverage these technologies to offer better services in a cost-effective manner.

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