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# Self-Checkout Retail Updates
Kruidvat is Introducing Self-Checkouts in 1,200 of Its Locations

By Ell Smith | Published 2020-10-23 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/kruidvat
References: [retailtouchpoints](https://retailtouchpoints.com/features/news-briefs/kruidvat-to-deploy-self-checkout-option-in-1200-european-drugstores) & [kruidvat.nl](https://www.kruidvat.nl/)

In an effort to better its customer experience, drugstore retailer [Kruidvat](https://www.trendhunter.com/trends/innovative-job-application) is introducing self-checkouts in 1,200 of its European locations.

Limiting face-to-face interaction is one of the most important things consumers can do on an individual level to slow the spread of COVID-19. Kruidvat understands this, and aims to modernize the interior of its stores to help shoppers have a more comfortable in-store experience. In order to continue the [POS evolution](https://www.trendhunter.com/trends/aipowered-smart-cart), the drugstore retailer partnered with [NCR](https://www.trendhunter.com/trends/NCR-Voyix-Aloha-Next), a retail technology solutions company. According to Casper Oosterman, Project Manager Sales Operations at Kruidvat “NCR helps us remain competitive and provide a safer checkout process for our customers and staff in the light of the current pandemic.”

Image Credit: Kruidvat

## Trend Insights (Trend Hunter)

- Score: 3.1/10
- Popularity: 31% | Activity: 52% | Freshness: 9%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: Europe

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### Why This Trend Is Growing

- **Self-checkout Technology:** The introduction of self-checkouts in retail locations, such as Kruidvat, offers an opportunity for businesses to enhance customer experience and reduce face-to-face interaction.
- **COVID-19 Safety Measures:** Retailers like Kruidvat are adapting their store interiors to provide a safer shopping environment for customers during the pandemic, creating a demand for innovative solutions.
- **Partnerships with Retail Technology Companies:** Collaborating with companies like NCR can help retailers stay competitive and implement cutting-edge checkout processes to meet customer needs.

### Industries Being Reshaped

- **Retail:** The retail industry can leverage self-checkout technology to improve operational efficiency and offer a more seamless shopping experience for customers.
- **Technology Solutions:** Companies in the retail technology solutions sector, like NCR, can seize the opportunity to partner with retailers and provide innovative self-checkout systems and services.
- **Store Design and Fixtures:** The store design and fixtures industry can adapt to the demand for COVID-19 safety measures by offering solutions that enhance customer comfort and safety in retail settings.

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