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# 3G iPhone Failure to Launch
Retrospective of Jobs' Epic Fail

By Going Like Sixty | Published 2008-07-12 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/iphone-epic-fail
References: [venturebeat](http://venturebeat.com/2008/07/11/the-great-iphone-3g-ifail-a-retrospective-with-videos/)

[Apple](https://www.trendhunter.com/trends/iphone-ultra-concept) has failed its minions. The [iPhone](https://www.trendhunter.com/trends/iphone-fold-concept) has a failure to be activated in many, many instances. Uber-blogger Robert Scoble stormed out of the Apple store without a phone, and the many customers who were sent home with new [iPhones](https://www.trendhunter.com/trends/classic-c1) received instructions on how to activate it later. After waiting hours, some people even days, in line, no one wants to walk out of a store with a phone that doesn't work. Apple and AT&T have nobody else to blame but themselves. They require the phone to be activated in the store. So a high demand (duh) or any other glitch kills the positive buzz. Epic Fail.

## Trend Insights (Trend Hunter)

- Score: 4.3/10
- Popularity: 42% | Activity: 78% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, Europe, Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile)

## Key Themes

### What Makes This Trend Stand Out

- **Failed Product Launches:** Companies can learn from Apple's iPhone failure to ensure successful product launches by conducting thorough testing and anticipating potential glitches.
- **Customer Activation Experience:** Improving the activation process can enhance the overall customer experience and prevent frustrations caused by delayed or failed activations.
- **Negative Impact of Glitches:** Glitches during product launches can quickly kill positive buzz and damage a company's reputation, highlighting the importance of meticulous planning and execution.

### Sectors Adopting This

- **Smartphone Manufacturing:** Innovating the smartphone manufacturing process to prevent activation issues can give manufacturers a competitive edge and improve customer satisfaction.
- **Telecommunications:** Telecom companies can invest in seamless activation systems and comprehensive customer support to minimize activation-related frustrations and retain customers.
- **Product Development Consulting:** Consulting firms specializing in product development can help businesses identify potential pitfalls and develop robust activation strategies to avoid failures like Apple's iPhone launch.

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