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# Homeless Service Apps
San Fran's 311 App Allows Residents to Report Homeless Who Need Assistance

By Cadhla Gray | Published 2015-10-17 | Social Good
Source: Trend Hunter, https://www.trendhunter.com/trends/homeless-service
References: [engadget](http://www.engadget.com/2015/10/14/san-franciscos-311/) & [sf311.org](http://www.sf311.org/)

San Francisco is an extremely modern city in many ways, its recent innovation being the 311 city app that now allows citizens to report those in need of a homeless service.

The homeless service section of the app allows users to send the police, Homeless Outreach or [Department of Public Health](https://www.trendhunter.com/trends/heater-bloc) a notification about a homeless person in need. Whether it's an aggressive panhandler, growing encampment or a violently sick individual, the app will automatically route the report to the most appropriate service for dealing with the matter. A photo, details and location can all be included in an effort to help connect the city's large homeless community to the the vast amount of existing resources.

By using a [mobile platform to help the homeless](https://www.trendhunter.com/trends/paul-klein), the 311 app provides an excellent example of how technology can be used for social good.

## Trend Insights (Trend Hunter)

- Score: 3.8/10
- Popularity: 59% | Activity: 48% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, Europe

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Social Good](https://www.trendhunter.com/socialgood) > [Activism](https://www.trendhunter.com/activism)

## Key Themes

### Why This Trend Is Growing

- **Homeless Outreach Apps:** The development of apps for homeless outreach is a trend in using technology for social good.
- **Mobile Platforms for Homelessness Services:** Designing mobile platforms for homelessness services is a trend in improving homeless outreach programs through technology.
- **Community Resource Mapping for Homelessness:** The trend of community resource mapping for homelessness enables better outreach and care for people experiencing homelessness.

### Industries Being Reshaped

- **Tech Industry:** With the growing trend of homeless outreach apps, the tech industry can invest more resources in social innovation.
- **Nonprofit Sector:** Developers of homeless outreach apps can create strategic partnerships with nonprofit organizations to improve homeless services.
- **Public Health Services:** The development of mobile platforms for homelessness can improve communication between public health services and homeless individuals in need of care.

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