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# Accessible Home Services Marketplaces
Urban Company Recently Made Its Platform More Accessible

By Kalin Ned | Published 2024-03-08 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/home-services-marketplace
References: [mybigplunge](https://mybigplunge.com/tech-plunge/technology/urban-company-prioritizes-accessibility-for-persons-with-disabilities-in-latest-app-update/#google_vignette)

![Accessible Home Services Marketplaces](https://cdn.trendhunterstatic.com/thumbs/528/home-services-marketplace.jpeg)

[Urban Company](https://www.trendhunter.com/trends/transport-fever-3), Asia's leading on-demand home services marketplace, has recently made its platform accessible for individuals with visual impairments through a significant app update. Partnering with [Mission Accessibility](https://www.trendhunter.com/trends/mission-control), an NGO dedicated to eliminating barriers for people with disabilities, Urban Company streamlined its interface to enhance navigation and service booking. The update integrates [seamlessly with screen reading software](https://www.trendhunter.com/trends/see-me-please) like 'Voice Over' on iOS and 'TalkBack' on Android, providing audible descriptions of previously non-selectable elements.

Raghav Chandra, Urban Company's Co-Founder and Chief Product & Technology Officer, emphasized the company's commitment to ensuring a seamless experience for all customers: "Our new app update will hopefully make it easy for [users] to book services on Urban Company and communicate seamlessly with their service professionals."

Image Credit: Shutterstock

## Trend Insights (Trend Hunter)

- Score: 1.1/10
- Popularity: 5% | Activity: 6% | Freshness: 22%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile)

## Key Themes

### What Makes This Trend Stand Out

- **Inclusive Technology Solutions:** Creating accessible platforms for individuals with disabilities through streamlined interfaces and integrated screen reading software like 'Voice Over' and 'TalkBack.'
- **Seamless User Experience Enhancement:** Enhancing navigation and service booking on on-demand home services marketplaces to cater to a wider audience while maintaining ease of use.
- **Partnerships for Social Impact:** Collaborating with NGOs dedicated to eliminating barriers for people with disabilities to foster inclusive environments and promote equal access to services.

### Sectors Adopting This

- **Technology:** Opportunities for tech companies to develop inclusive solutions that cater to diverse user needs and enhance accessibility across various platforms.
- **Hospitality:** Potential for home services marketplaces to improve user experiences and expand customer reach by prioritizing accessibility features and seamless interactions.
- **Nonprofit Organizations:** Potential for NGOs and social impact organizations to collaborate with companies to drive positive change and create more inclusive digital environments for all individuals.

## Related on Trend Hunter

- [Access-Focused Digital Platform Evaluations](https://www.trendhunter.com/trends/digital-platform-evaluation.md)
- [Assistive Shopping Apps](https://www.trendhunter.com/trends/assistive-shopping-app.md)
- [Accessible Service Provider Apps](https://www.trendhunter.com/trends/accessible-service-provider.md)
- [Accessible Online Dating apps](https://www.trendhunter.com/trends/accessible-online-dating.md)
- [Accessibility-Centric AI Home Assistants](https://www.trendhunter.com/trends/ai-home-assistant.md)
- [City-Focused Accessibility Resource Platforms](https://www.trendhunter.com/trends/accessible-towns.md)
- [Accessibility-Focused Hospitality Menus](https://www.trendhunter.com/trends/reservation-platform.md)
- [Accessible Tourism Applications](https://www.trendhunter.com/trends/accessible-tourism1.md)
- [Inclusive Digital Platform Experiences](https://www.trendhunter.com/trends/inclusive-assistance.md)
