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# Medical Messenger Bots
HealthTap Uses AI to Answer Questions on Facebook Messenger

By Laura McQuarrie | Published 2016-06-26 | Lifestyle
Source: Trend Hunter, https://www.trendhunter.com/trends/healthtap
References: [mic](https://mic.com/articles/140996/health-tap-lets-you-ask-real-doctors-about-your-weird-health-issues-via-facebook-messenger)

Telemedicine start-up HealthTap offers a few different apps to connect the average person to help from medical professionals, as well as a new bot for [Facebook](https://www.trendhunter.com/trends/emoji-bot) Messenger.

With HealthTap, users are able to get a response in one of two ways: the bot will either pull information from its database to answer a question, or source an answer in less than 24 hours from a [network of over 100,000 doctors](https://www.trendhunter.com/trends/doctronic). One of the best features of Facebook Messenger bots is that they allow interactions to happen naturally with conversational language.

Considering that the Internet is one of the first places that many people go to plug in some of the symptoms that are making them feel unwell, this in-chat app will be a great help to many Facebook users.

## Trend Insights (Trend Hunter)

- Score: 4.0/10
- Popularity: 42% | Activity: 69% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Lifestyle](https://www.trendhunter.com/lifestyle) > [Health](https://www.trendhunter.com/health)

## Key Themes

### Key Themes Behind This Trend

- **Telemedicine:** HealthTap's AI-powered messenger bot reflects the growing trend of telemedicine, providing convenient and accessible healthcare services through digital platforms.
- **Artificial Intelligence:** HealthTap's use of AI in its messenger bot showcases the disruptive innovation opportunity of leveraging AI to provide accurate and timely medical information.
- **Conversational Interfaces:** HealthTap's use of conversational language in its messenger bot taps into the trend of creating more user-friendly and natural interactions in digital platforms.

### Where This Applies

- **Healthcare:** HealthTap's messenger bot demonstrates how the healthcare industry can utilize AI and telemedicine to deliver personalized and immediate medical advice.
- **Technology:** The use of AI and conversational interfaces in HealthTap's messenger bot highlights the potential for innovation in the technology industry, specifically in the development of intelligent virtual assistants.
- **Social Media:** HealthTap's integration with Facebook Messenger shows how social media platforms can be used as a means to provide healthcare services and connect users with medical professionals.

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