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# Streamlined Return Solutions
Happy Returns and FedEx Make it Easier for Consumers to Return Items

By Grace Mahas | Published 2021-01-05 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/happy-returns-s
References: [chicagotribune](https://www.chicagotribune.com/business/ct-biz-online-shopping-returns-happy-returns-kohls-amazon-20191121-2l6y3ec57bhcnlc2jczg7fbj3a-story.html) & [happyreturns](https://happyreturns.com/)

Happy Returns, the eco-conscious return platform from California that allows consumers to return items from over 300 brands, recently partnered with [FedEx](https://www.trendhunter.com/trends/fedex-tracking) to help consumers return items from various brands–like Everlane, Rothy’s, and [Steve](https://www.trendhunter.com/trends/reshop) Madden–at over 2,000 FedEx locations with no box or shipping label.

While Happy Returns previously had various return locations including [Paper Source](https://www.trendhunter.com/trends/Retail-beverage-experiences) and CostPlus Wolrd Market, the strategic partnership with FedEx "adds convenience while making the service “COVID-proof” since FedEx is an essential business that will stay open."

The Happy Returns return process is simple and requires no receipt, return label, or a shipping box. Consumers simply need to provide their email address or order number to initiate the refund process.

Image Credit: Happy Returns

## Trend Insights (Trend Hunter)

- Score: 2.4/10
- Popularity: 26% | Activity: 36% | Freshness: 9%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### What's Driving This Trend

- **Eco-conscious Returns:** There is an opportunity to develop more sustainable and environmentally-friendly return solutions for consumers.
- **Convenient Return Locations:** There is an opportunity to expand partnerships with trusted brands and increase the number of convenient return locations for consumers.
- **No-shipping-label Returns:** There is an opportunity to explore technology solutions that eliminate the need for return labels when returning products.

### Who This Affects Most

- **Retail:** Retailers could benefit from developing innovative return solutions, like eco-conscious returns, in order to increase brand loyalty and customer satisfaction.
- **Logistics:** Logistics companies could benefit from exploring partnerships with return platforms, like Happy Returns, in order to increase revenue Streams and improve their service offering.
- **Technology:** Technology companies could benefit from exploring solutions to streamline the return process, like developing software to eliminate the need for shipping labels.

## Related on Trend Hunter

- [Streamlined Return Processes](https://www.trendhunter.com/trends/ulta-beauty-x-paypal.md)
- [In-Store Return Kiosks](https://www.trendhunter.com/trends/return-kiosks.md)
- [AI Post-Purchase Platforms](https://www.trendhunter.com/trends/fedex-tracking.md)
- [Rapid Refund Platforms](https://www.trendhunter.com/trends/reshop.md)
- [Trackable Package Return Programs](https://www.trendhunter.com/trends/uber-5.md)
- [Simplified Return Processes](https://www.trendhunter.com/trends/returnzap.md)
- [One-Stop E-Commerce Platforms](https://www.trendhunter.com/trends/fdx.md)
- [IoT-Based Delivery Platforms](https://www.trendhunter.com/trends/fedex-1.md)
- [Seamless Retail Return Services](https://www.trendhunter.com/trends/g2-reverse-logistics.md)
