# Automated Sales Software Startup Cugic Uses Live Chat Software to Help You Grow Online Sales By Alyson Wyers | Published 2017-09-29 | Marketing Source: Trend Hunter, https://www.trendhunter.com/trends/grow-online-sales References: [betalist](https://betalist.com/startups/cugic) & [cugic](https://www.cugic.com/) This SaaS startup leverages live chat to help you grow online sales and connect with people. Cugic is a new [sales automation venture](https://www.trendhunter.com/trends/crono) that enables you to talk to potential customers in a more personalized way, bringing brands and consumers together and helping you get prospective leads and turn questions into sales. Currently in beta, the chat software comes with a variety of features, such as 24/7 support from Cugic, call and video support, powerful analytics as well as [social media integration](https://www.trendhunter.com/trends/opencord-ai). The software encourages [real-time engagement](https://www.trendhunter.com/trends/conversion-rates) and personalized conversations so you can monitor, improve and grow online sales. It is also mobile-friendly. To work with Cugic, you simply setup the chat widget to start chatting and measure your performance. ## Trend Insights (Trend Hunter) - Score: 0.3/10 - Popularity: 1% | Activity: 1% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Marketing](https://www.trendhunter.com/marketing) ## Key Themes ### What's Driving This Trend - **Live-chat Sales:** The trend of using live chat as a sales automation tool offers the opportunity for companies to connect with potential customers in real-time and improve sales conversion rates. - **Personalized Engagement:** The trend of using personalized conversations and real-time engagement through live chat software creates opportunities for brands to better understand customer needs and tailor their sales approach. - **Mobile Sales Software:** The trend of mobile-friendly sales software allows companies to engage with potential customers anywhere at any time and take advantage of changing customer habits and behaviors. ### Who This Affects Most - **E-commerce:** The e-commerce industry can use live chat sales automation software to improve sales conversion rates and offer personalized customer engagement. - **Customer Support:** The customer support industry can use live chat software to offer personalized communication with customers and improve response times and issue resolution rates. - **Digital Marketing:** The digital marketing industry can use live chat software to create personalized engagement with website visitors and turn more leads into customers. ## Related on Trend Hunter - [Unified Customer Messages](https://www.trendhunter.com/trends/customer-messages.md) - [Automated Lead Engagement](https://www.trendhunter.com/trends/build-chatbot.md) - [AI Sales Assistants](https://www.trendhunter.com/trends/legittmate-ai.md) - [Automated Sales Engagement](https://www.trendhunter.com/trends/nabiq-ai.md) - [Sales Automation Tools](https://www.trendhunter.com/trends/gurpz.md) - [AI-Powered Customer Support](https://www.trendhunter.com/trends/chatmateso.md) - [AI Live Chats](https://www.trendhunter.com/trends/repai.md) - [AI Chat Assistants](https://www.trendhunter.com/trends/social-cue.md) - [AI Sales Strategies](https://www.trendhunter.com/trends/reply-ai-chat.md)