# Chat-Based Travel Assistants 'Go Hero' Helps Travelers Outsource Hotel and Activity Bookings By Laura McQuarrie | Published 2016-04-23 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/go-hero References: [gohero.ai](http://www.gohero.ai/) & [itunes.apple](https://itunes.apple.com/us/app/hero-anything-ordering-app/id999690499?ls=1&mt=8) 'Go Hero' is a free-to-download app that works as a [personal travel assistant](https://www.trendhunter.com/trends/ai-powered-travel-assistant) in order to simplify the process of [booking hotels, transportation and activities](https://www.trendhunter.com/trends/saathi-app). The service compares quotations from an array of travel websites in order to find the [best deals for travelers](https://www.trendhunter.com/trends/go-eliza). While Go Hero's team takes care of bookings on behalf of a user, the free service notes: "you pay exactly the same you would if you did it yourself through a secured payment mode." Through a chat-based interface, users are able to call for a cab while traveling offshore, get recommendations on specific types of food in a particular area and tap Go Hero's expert team for additional travel advice. Considering that a smartphone is an essential for many modern-day travelers, this app makes it easy to satisfy all potential needs from a single, easy-to-use tool. ## Trend Insights (Trend Hunter) - Score: 1.6/10 - Popularity: 12% | Activity: 27% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Gen Z, Millennial - Top markets: North America, Europe ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile) ## Key Themes ### What's Driving This Trend - **Chat-based Travel Booking:** Travel assistants using chat-based interfaces have the potential to revolutionize the travel booking industry by streamlining the booking process. - **Personalized Travel Recommendations:** Personalized recommendations from expert teams using machine learning and AI could be the disruptive innovation that transforms the travel industry. - **Mobile Concierge Services:** Mobile apps that offer concierge services are poised to upend traditional hotel and travel service providers who cannot match the speed and convenience of on-demand services. ### Who This Affects Most - **Hospitality:** Hotels can take advantage of similar technology to offer their guests chat-based concierge services that will give them a competitive edge and improve customer satisfaction. - **Online Travel Booking:** Travel service providers who adopt chat-based concierge service technology will gain an edge over traditional booking sites that require users to sift through numerous options manually. - **Mobile App Development:** Developers who build personalized, chat-based travel booking apps with integrated concierge services have the potential to disrupt traditional travel booking platforms and gain significant market share. ## Related on Trend Hunter - [Personalized AI Travel Guides](https://www.trendhunter.com/trends/ai-travel-guide.md) - [AI-Powered Travel Assistants](https://www.trendhunter.com/trends/digital-itineraries.md) - [AI-Powered Travel Booking Platforms](https://www.trendhunter.com/trends/smartrip-ai-travel-assistant.md) - [AI Travel Assistants](https://www.trendhunter.com/trends/ai-travel-assistants.md) - [AI-Powered Trip Planners](https://www.trendhunter.com/trends/aipowered-trip-planners.md) - [AI-Powered Travel Chatbots](https://www.trendhunter.com/trends/tripgen.md) - [Curated Flight Deal Apps](https://www.trendhunter.com/trends/the-going-app.md) - [Simplified Hotel Inquiries](https://www.trendhunter.com/trends/hotelscom-introduced.md) - [AI Travel Concierges](https://www.trendhunter.com/trends/smartrip-ai.md)