# Personalized Gift-Giving Bots L'Oreal's 'Beauty Gifter' Simplifies the Task of Giving Beauty Gifts By Laura McQuarrie | Published 2017-05-18 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/giving-beauty-gifts References: [mobilesyrup](http://mobilesyrup.com/2017/04/23/loreal-beauty-gifter-chatbot-facebook-messenger/) & [facebook](https://www.facebook.com/BeautyGifter/) L'Oreal recently introduced a new [Facebook Messenger bot](https://www.trendhunter.com/trends/youcam-ai-beauty-agent) called the 'Beauty Gifter' to help make the task of selecting and giving beauty gifts a bit easier on the recipient. While there are many [gift-giving quizzes](https://www.trendhunter.com/trends/magical-moments) out there that can be helpful for suggesting product ideas, they typically only ask for information about the recipient. L'Oreal's Beauty Gifter begins by inquiring about both the gift-giver and receiver. The bot also asks for information on the occasion, one's budget, relation to the recipient and other basics to get started. After the gift-giver has filled out their portion, they are invited to share the tool with their recipient to get a better understanding of the kinds of beauty gifts they might enjoy, based on factors such as price and their personal style. ## Trend Insights (Trend Hunter) - Score: 1.8/10 - Popularity: 10% | Activity: 36% | Freshness: 8% - Audience gender: 30% men, 70% women - Primary generations: Gen Z, Gen Alpha, Millennial - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile) ## Key Themes ### What's Driving This Trend - **Personalized Gift-giving Bots:** The trend towards personalized gift-giving bots creates opportunities to optimize the gift-giving experience and increase customer satisfaction. - **Artificial Intelligence in Customer Service:** AI-powered chatbots and customer service teams can enhance customer engagement and improve the quality of service provided. - **Facebook Messenger Chatbots:** The trend towards using Facebook Messenger chatbots presents an opportunity to streamline communication and improve customer experience. ### Who This Affects Most - **Beauty and Personal Care:** Integrating personalized gift-giving bots into the beauty and personal care industry can enhance the customer experience and increase loyalty. - **Retail:** Retailers can leverage personalized gift-giving bots to optimize the gift-giving experience and differentiate themselves from competitors. - **Technology and Software:** Developing innovative technology and software solutions for personalized gift-giving bots can revolutionize the way we shop and give gifts. ## Related on Trend Hunter - [Smart Gift Matching](https://www.trendhunter.com/trends/thoughtful-aipowered-gift-adviser.md) - [Personalized AI Gift Recommender](https://www.trendhunter.com/trends/gift-recommender.md) - [AI-Powered Cosmetic Assistants](https://www.trendhunter.com/trends/beauty-genius.md) - [AI-Powered Social Gifting Apps](https://www.trendhunter.com/trends/ai-powered-social-gifting-app.md) - [Smart Gifting Assistants](https://www.trendhunter.com/trends/gyftpro.md) - [AI Beauty Assistants](https://www.trendhunter.com/trends/sephora-chatbot.md) - [AI Skincare Consultant Apps](https://www.trendhunter.com/trends/skin-chat.md) - [Parental Gift Generators](https://www.trendhunter.com/trends/parent-present-gift-generator.md) - [AI Skincare Advisors](https://www.trendhunter.com/trends/haut-ai-skin-chat.md)