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# Crying Child Discounts
JetBlue's 'FlyBabies' Gives Flight Deals Each Time an Infant Cries

By Laura McQuarrie | Published 2016-05-03 | Marketing
Source: Trend Hunter, https://www.trendhunter.com/trends/fllybabies
References: [adweek](http://www.adweek.com/adfreak/how-jetblue-achieved-impossible-getting-passengers-love-it-when-babies-cry-171179) & [jetblue](http://www.jetblue.com/)

For Mother's Day this year, [JetBlue](https://www.trendhunter.com/trends/jetti-confetti-cookie) set up a fun stunt called 'FlyBabies.'

It can be extremely frustrating for a mother to travel with a fussy infant, as well as others on a flight who don't appreciate being disturbed. In order to transform the sounds of a crying baby from a dreaded sound into something to look forward to, JetBlue announced that on one special flight from New York City to California, passengers would receive 25% off their next JetBlue flight every time a baby cries. This means that if an infant were to cry four times during a flight, travelers would be treated to a free round-trip ticket for their next flight booked through JetBlue.

This incentive quickly got people on the flight clapping every time a baby cried, successfully turning a negative into a positive.

## Trend Insights (Trend Hunter)

- Score: 3.4/10
- Popularity: 21% | Activity: 73% | Freshness: 8%
- Audience gender: 30% men, 70% women
- Primary generations: Gen Alpha, Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Marketing](https://www.trendhunter.com/marketing) > [Publicity Stunts](https://www.trendhunter.com/publicitystunts)

## Key Themes

### Key Themes Behind This Trend

- **Incentivized Experience:** Creating a positive experience and incentivizing certain behaviors can lead to increased satisfaction and loyalty from customers.
- **Emotional Marketing:** Using emotions, such as empathy and humor, in marketing campaigns can create a strong connection between the brand and the customer.
- **Experiential Marketing:** Creating unique and memorable experiences for customers can increase brand awareness and loyalty.

### Where This Applies

- **Airlines:** Incentivizing positive behaviors and experiences, such as JetBlue's FlyBabies, can improve the overall travel experience for customers and create brand loyalty.
- **Hospitality:** Using emotional marketing, such as empathy and humor, can create a positive and memorable experience for guests, leading to increased satisfaction and brand loyalty.
- **Consumer Goods:** Experiential marketing, such as creating unique and memorable experiences for customers, can increase brand awareness and loyalty, and enhance the overall customer experience, as seen in JetBlue's FlyBabies campaign.

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