<!-- canonical: https://www.trendhunter.com/trends/flexible-refunds -->
<!-- robots: noindex -->

# Travel Platform Flexible Refunds
TravelPerk Creates FlexiPerk Which Allows Users Cancellations

By Daniel Johnson | Published 2019-08-02 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/flexible-refunds
References: [techcrunch](https://techcrunch.com/2019/07/24/travelperk-launches-flexible-refunds-to-help-businesses-save-on-cancelled-trips/) & [travelperk](https://www.travelperk.com/flexiperk/)

TravelPerk has added a flexible refunds feature, titled FlexiPerk, which will allow users to [cancel all of a trip](https://www.trendhunter.com/trends/delay-defense) to obtain a refund. However, a 10% fee will apply to individual booed elements of the trip. This means that the flexible refunds feature would allow travelers to cancel right up until the flight. Cancelation is also a streamlined process that only requires a few clicks. It is also indicated that there is no limit placed on the number of cancellations a user can make.

To access the feature, users will have to sign a FlexiPerk contract which states that they will pay a 10% cancelation fee should they cancel their travel plans.

The new feature is catered toward [business trips](https://www.trendhunter.com/trends/ellipsis-travel), where flexibility is often a priority. TravelPerk states that 20% of businesses are altered from their original plan and this feature would allow for more flexibility for users.

Image Credit: TravelPerk

## Trend Insights (Trend Hunter)

- Score: 2.2/10
- Popularity: 16% | Activity: 43% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, South America, Europe, Asia, Africa

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile)

## Key Themes

### What's Driving This Trend

- **Flexible Refunds:** The trend of offering customizable refunds to travelers provides a competitive edge in the travel industry.
- **Streamlined Cancelation Process:** Simplifying the cancelation process becomes a significant differentiator among travel platforms.
- **Contract-based Features:** Offering feature add-ons through contract-based agreements provides new opportunities for personalized pricing models.

### Who This Affects Most

- **Travel Platform:** Travel platforms can take advantage of customizable refund options to differentiate themselves from competitors and attract more users.
- **Business Travel Management:** Flexible refund options can become a valuable selling point for business travel management companies seeking to offer more affordable and flexible travel options for their clients.
- **Insurance Industry:** Offering coverage for flexible refunds can open new revenue streams and opportunities to tailor insurance policies that suit the specific needs of travelers.

## Related on Trend Hunter

- [Flexible Cruise Payment Solutions](https://www.trendhunter.com/trends/flexible-payment-options.md)
- [Flexible User-Centric Rideshares](https://www.trendhunter.com/trends/careem-1.md)
- [Post-Booking Saving Tools](https://www.trendhunter.com/trends/fare-bear.md)
- [Alternative Travel Incentives](https://www.trendhunter.com/trends/roamr-for-friends.md)
- [Comfort-Focused Business Features](https://www.trendhunter.com/trends/uber-3.md)
- [B2B Travel Booking Platforms](https://www.trendhunter.com/trends/b2b-travel-booking-platform.md)
- [Revamped Airline Pricing](https://www.trendhunter.com/trends/fiji-airlines.md)
- [Instant Accommodation Bookings](https://www.trendhunter.com/trends/online-travel-agent.md)
- [Indemnified Travel Memberships](https://www.trendhunter.com/trends/delay-defense.md)