# Meeting Transcription Tools Fireflies.ai Makes Paying Attention in Meeting a Little Easier By Justin Lam | Published 2018-10-22 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/firefliesai References: [venturebeat](https://venturebeat.com/2018/10/18/fireflies-ai-launches-meeting-transcription-and-automated-task-assignment-service/) & [fireflies.ai](https://fireflies.ai/) Fireflies.ai is a new productivity tool that leverages AI to produce a web app that can transcribe meetings, highlight important portions, identify call participants and even automatically doll out assignments after a meeting. Previously, Fireflies.ai was only available to a limited group of enterprise customers but since its launch, it is now available to all. With full Slack, [Skype](https://www.trendhunter.com/trends/dial-anyone) for Business, Zoom, BlueJeans and [Google](https://www.trendhunter.com/trends/meetmemos-ai) Hangouts support, this new productivity tool can easily operate in a variety of workplaces. To keep up and surpass the competition, including offerings from [Microsoft](https://www.trendhunter.com/trends/krisp-1) and TalkIQ, Fireflies.ai aims to do things a little differently. According to co-founder Krish Ramineni, Fireflies.ai hopes to create industry-specific transcription models and is beginning with customer service and sales agents. This focus allows the web app to provide automated insights with suggested notes and action terms. ## Trend Insights (Trend Hunter) - Score: 1.1/10 - Popularity: 6% | Activity: 20% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America, South America, Europe, Asia ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai) ## Key Themes ### Key Themes Behind This Trend - **AI-enabled Meeting Transcription:** The trend of utilizing AI to transcribe meetings and provide automated insights is disrupting traditional meeting practices, increasing productivity and efficiency. - **Industry-specific Transcription Models:** Developing industry-specific transcription models opens up opportunities for targeted insights and recommendations, catering to the unique needs of different sectors. - **Integration with Communication Platforms:** The integration of transcription tools with popular communication platforms like Slack, Zoom, and Skype for Business provides seamless and convenient transcription capabilities for various workplaces. ### Where This Applies - **Customer Service:** AI-enabled transcription tools have the potential to enhance customer service interactions by providing accurate and actionable transcripts automatically. - **Sales:** Industry-specific transcription models tailored for sales agents can optimize sales meetings, offering valuable insights and actionable recommendations. - **Productivity and Collaboration Tools:** Integrating transcription tools with productivity and collaboration platforms can revolutionize the way meetings are conducted, increasing productivity and streamlining workflows. ## Related on Trend Hunter - [Meeting Transcription Tools](https://www.trendhunter.com/trends/mbox-ai-meet.md) - [AI Meeting Tools](https://www.trendhunter.com/trends/smartmeetingsai.md) - [AI-Powered Meeting Tools](https://www.trendhunter.com/trends/krisp-1.md) - [Meeting Summary Tools](https://www.trendhunter.com/trends/meetmemos-ai.md) - [AI Meeting Assistants](https://www.trendhunter.com/trends/ai-meeting.md) - [AI Transcription Apps](https://www.trendhunter.com/trends/ai-transcription1.md) - [AI Meeting Notes](https://www.trendhunter.com/trends/minutes-ai.md) - [Live Transcription Assistants](https://www.trendhunter.com/trends/read-ai.md) - [AI Meeting Tools](https://www.trendhunter.com/trends/ai-for-meetings.md)