# Revamped Airline Cabins Finnair Unveils Luxury Cabins as Part of New Customer Service Investment By Niko Pajkovic | Published 2022-03-22 | World Source: Trend Hunter, https://www.trendhunter.com/trends/finnair References: [traveldailymedia](https://www.traveldailymedia.com/finnair-unveils-new-long-haul-business-economy-cabins/) & [finnair](https://www.finnair.com/)  [Finnair](https://www.trendhunter.com/trends/helsinki-airport-1), the largest airline operating in Finland, has launched a new passenger experience for long-haul flights, including upgraded premium economy and business cabins. The new development comes as part of the company's broader €200 million investment in customer service, which has become a priority for the airline as the world returns to more routine global travel. Now, Finnair's popular [Airbus](https://www.trendhunter.com/trends/delta-cabin-interiors) A350 and [A330](https://www.trendhunter.com/trends/tirana-albania) long-haul aircrafts will be receiving major makeovers, which include all-new cabins aimed at providing passengers with a luxurious in-flight experience. “The pandemic has had a significant impact on our industry, but it has not impacted our objective to offer a modern premium experience as we continue to be the first choice for travelers connecting Europe and Asia," said Topi Manner, Finnair’s CEO. Image Credit: Finnair ## Trend Insights (Trend Hunter) - Score: 1.0/10 - Popularity: 16% | Activity: 3% | Freshness: 11% - Audience gender: 50% men, 50% women - Primary generations: Gen Z, Gen Alpha, Millennial, Gen X - Top markets: North America, Europe ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [World](https://www.trendhunter.com/world) > [Travel](https://www.trendhunter.com/travel) ## Key Themes ### What's Driving This Trend - **Luxury Airline Cabins:** There is an opportunity for airlines to invest in upgraded cabins and provide a luxurious in-flight experience to attract more premium customers. - **Premium Customer Service:** Investment in customer service can be a top priority for airlines to offer better in-flight services and gain customer loyalty. - **Long-haul Aircraft Upgrades:** Upgrading long-haul aircraft cabins can be an innovative way for airlines to differentiate themselves from competitors and offer premium customer experience. ### Who This Affects Most - **Aviation:** There is an opportunity for airlines to invest in luxury cabins and upgraded aircraft to provide a unique experience for premium customers and gain a competitive edge. - **Travel and Tourism:** Investment in customer service and luxurious in-flight experiences can be a competitive advantage for airlines looking to attract more customers and increase brand loyalty in the travel and tourism industry. - **Hospitality:** Airlines can learn from the hospitality industry's customer-centric approach and invest in upgraded cabins and premium customer service to offer a better in-flight experience, similar to high-end hotels. ## Related on Trend Hunter - [Finnish Airport Lounge Designs](https://www.trendhunter.com/trends/helsinki-airport-1.md) - [Revamped Airline Pricing](https://www.trendhunter.com/trends/fiji-airlines.md) - [Upscale Business Cabins](https://www.trendhunter.com/trends/aria-suite.md) - [Upgraded Airline Cabin Products](https://www.trendhunter.com/trends/lufthansa.md) - [Customer-Centric Airline Upgrades](https://www.trendhunter.com/trends/hawaiian-airlines-unveils.md) - [Elevated Airline Seating Updates](https://www.trendhunter.com/trends/delta-cabin-interiors.md) - [Revamped Business Class Experiences](https://www.trendhunter.com/trends/air-france-business-class.md) - [Capacious Airline Seats](https://www.trendhunter.com/trends/capacious-airline-seats.md) - [Budget-Friendly First-Class Seating](https://www.trendhunter.com/trends/frontier-airlines.md)