# Self-Service Fashion Kiosks Rent the Runway is Launching iOS-Based In-Store Scanners and Kiosks By Laura McQuarrie | Published 2018-01-26 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/fashion-kiosks References: [globenewswire](https://globenewswire.com/news-release/2018/01/11/1287417/0/en/Rent-the-Runway-Redefines-the-In-Store-Digital-Experience-with-Aila-Technologies.html) & [renttherunway](https://www.renttherunway.com/) Rent the Runway, a [consumer fashion rental company](https://www.trendhunter.com/trends/rax) that offers both online and in-store experiences, will soon be integrating [self-serve fashion kiosks](https://www.trendhunter.com/trends/kiosk-pro) into its physical environments. The all-new retail scanners and Aila Interactive Kiosks with TrueScan technology will make it possible for customers to quickly pick up, exchange and drop off orders as needed. These new self-serve kiosks have the potential to significantly improve the customer experience by simplifying the way in which returns, exchanges and rentals are organized. To better simulate the [online shopping experience](https://www.trendhunter.com/trends/aritzias-new-app), a growing number of retailers are implementing in-store solutions inspired by the ease of web shopping. At NRF 2018: Retail's Big Show, Rent the Runway showed off the solutions from Aila Technologies that will be reshaping in-store operations and boosting customer loyalty. ## Trend Insights (Trend Hunter) - Score: 3.8/10 - Popularity: 37% | Activity: 70% | Freshness: 8% - Audience gender: 30% men, 70% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### Why This Trend Is Growing - **Self-service Fashion Kiosks:** Aila Interactive Kiosks with TrueScan technology can improve customer experience by simplifying returns, exchanges, and rentals. - **In-store Solutions for Online Shopping Experience:** Retailers are implementing in-store solutions inspired by the ease of web shopping to improve overall customer satisfaction. - **Retail Scanners for Order Fulfillment:** Retail scanners are reshaping in-store operations and boosting customer loyalty by making it easier for shoppers to quickly pick up, exchange, and drop off orders. ### Industries Being Reshaped - **Retail Industry:** Retailers can implement self-serve kiosks with TrueScan technology to improve the customer experience and streamline in-store operations. - **Fashion Industry:** Rent the Runway's self-serve fashion kiosks will provide customers with a unique and hassle-free shopping experience. - **Technology Industry:** Aila Technologies' retail scanners and interactive kiosks are revolutionizing in-store operations and improving customer satisfaction. ## Related on Trend Hunter - [In-Store Return Kiosks](https://www.trendhunter.com/trends/return-kiosks.md) - [Innovative SCO Kiosks](https://www.trendhunter.com/trends/shopreme.md) - [AR Retail Kiosks](https://www.trendhunter.com/trends/big-digital-and-deepar.md) - [Virtual Outfit Try-Ons](https://www.trendhunter.com/trends/wardrobe-ai.md) - [Clothing Try-On Services](https://www.trendhunter.com/trends/rixo.md) - [Customizable Retail Mobile Apps](https://www.trendhunter.com/trends/lightspeed-scanner.md) - [Virtual Dressing Rooms](https://www.trendhunter.com/trends/ai-virtual-try-on.md) - [AI-Powered Retail Kiosks](https://www.trendhunter.com/trends/deepbrain-ai.md) - [In-Store Bra-Fitting Technologies](https://www.trendhunter.com/trends/fit-match.md)