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# A.I. Chat App Assistants
Facebook Messenger M Helps Make Plans, Payments and More

By Michael Hines | Published 2017-04-07 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/facebook-messenger-m
References: [mashable](http://mashable.com/2017/04/06/facebook-messenger-ai-m-clippy/?utm_cid=mash-com-Tw-main-link) & [mashable](http://mashable.com/2017/04/06/facebook-messenger-ai-m-clippy/?utm_cid=mash-com-Tw-main-link)

[Facebook](https://www.trendhunter.com/trends/bill-splitting-features) Messenger M is a new [artificial intelligence feature](https://www.trendhunter.com/trends/aidriven-messaging-platform) designed to make the messaging app "more useful, seamless and delightful." At least that's how Facebook puts it anyway. What M does is offer suggestions based on the conversation you're having. For example: If payment is being talked about then an option to transfer money will pop up. Should the group chat be in turmoil over what restaurant to eat at Facebook Messenger M will suggest conducting a poll.

You'll know when M is active as a small icon with the letter will appear in the Messenger chat box. Facebook Messenger M can be disabled if users get sick of constantly fielding suggestions from the [A.I.-powered bot](https://www.trendhunter.com/trends/mico). However, you may want to leave it active as the company says M learns your preferences and tendencies the more you use it. For now Facebook Messenger M is only available to those in the U.S., although a global roll out is planned.

## Trend Insights (Trend Hunter)

- Score: 1.1/10
- Popularity: 12% | Activity: 14% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai)

## Key Themes

### Why This Trend Is Growing

- **Artificial Intelligence Chat Assistants:** Opportunity for businesses to develop AI-powered chat assistants that offer suggestions and enhance user experience.
- **Seamless Chat App Integration:** Businesses can explore ways to integrate chat apps with AI features to improve customer interactions and streamline processes.
- **Personalized AI Recommendations:** Opportunity to leverage AI technology to provide personalized recommendations based on user conversations.

### Industries Being Reshaped

- **Messaging Apps:** Messaging app providers can incorporate AI features to differentiate and enhance their platforms.
- **Payment Services:** Payment service providers can integrate with AI chat assistants to enable seamless and convenient money transfers during conversations.
- **Restaurant and Food Services:** Restaurants can leverage AI chat assistants to suggest and facilitate decision-making processes for group dining plans.

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