# Gamified Foodservice Dashboards HME Enhances Drive-Thru Service with an Intuitive Leaderboard By Laura McQuarrie | Published 2016-02-05 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/drive-thru-service References: [qsrmagazine](https://www.qsrmagazine.com/news/hmes-drive-thru-software-encourages-efficiency) & [hme](http://www.hme.com/qsr/drive-thru-leaderboard/) In order to make drive-thru service as efficient as it can be, HME introduced the Drive-Thru Leaderboard. This innovation from HM Electronics Inc. is designed as a tool for staff working the drive-thru, who will be able to access average drive-thru times, speed of service and overall productivity. The Leaderboard is also useful for identifying the number of cars served per hour, as well as daily averages and percentages for goals achieved. In addition to being able to spot areas where crewmembers could enhance service at a particular location, this is also a tool where restaurants can rank themselves against other stores affiliated with this foodservice solution. By gamifying the system and making the foodservice experience competitive for employees, they tend to be engaged to deliver food with more speed and efficiency, which results in win for customers and the restaurant as a whole. ## Trend Insights (Trend Hunter) - Score: 1.6/10 - Popularity: 19% | Activity: 20% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Gadgets](https://www.trendhunter.com/gadgets) ## Key Themes ### What Makes This Trend Stand Out - **Gamification in Foodservice:** Using gamification to engage employees and increase efficiency in the foodservice industry. - **Real-time Performance Tracking:** Implementing real-time performance tracking tools to monitor key metrics and improve drive-thru service. - **Competitive Benchmarking:** Using leaderboard systems to encourage friendly competition and benchmark performance against affiliated stores. ### Sectors Adopting This - **Restaurant Industry:** Implementing gamified foodservice dashboards to incentivize employees and improve customer experience in restaurants. - **Technology Industry:** Developing innovative tools and software solutions to track and optimize drive-thru service in the food industry. - **Retail Industry:** Adopting leaderboard systems and performance tracking tools to enhance drive-thru service in retail food establishments. ## Related on Trend Hunter - [AI-Powered Digital Menu Boards](https://www.trendhunter.com/trends/ai-powered-digital-menu-boards.md) - [Modular Drive-Thru Displays](https://www.trendhunter.com/trends/digital-drive-thru-20.md) - [Sports-Style Contact Center Workflows](https://www.trendhunter.com/trends/contact-center.md) - [Gamified Wellness Platforms](https://www.trendhunter.com/trends/healthgame.md) - [Automated Drive-Thru Systems](https://www.trendhunter.com/trends/flythrudrivethru.md) - [QSR Game Shows](https://www.trendhunter.com/trends/qsr-game-show.md) - [Gamified Productivity Boosters](https://www.trendhunter.com/trends/focus-dash.md) - [Fitness Studio Gamification Tools](https://www.trendhunter.com/trends/gamification-tools.md) - [Customizable Digital Menus](https://www.trendhunter.com/trends/leader-menu.md)