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# Discount Millennial Retailers (UPDATE)
The Find @ Lord & Taylor Discount Store is Youth-Focused

By Jana Pijak | Published 2015-12-16 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/discount-store
References: [northjersey](http://www.northjersey.com/news/first-find-lord-taylor-discount-store-opens-in-paramus-1.1457966)

Appealing to millennial audiences, the Find @ Lord & Taylor discount store invites a younger demographic to shop the retailer's stylish product range. In addition to its low prices, the shop boasts a sleek brand identity and employs approachable customer service reps that are dressed in a causal graphic tee uniform.

The first Find @ Lord & Taylor discount store was recently opened in Paramus and features a reclaimed product range consisting of overstock and clearance items. While its clearance items are sourced from Lord & Taylor locations across America, the retailer's discounted buys are sourced from partnering manufacturers.

'The store is designed to create expressions of discovery and excitement and to give a busy millennial customer a one-stop-shop that styles her life for less.' said Hudson's Bay Company president Jonathan Greller of the new retail space. In addition to offering affordable clothing, this discount store also features a myriad of decor items and appliances for the home.

## Trend Insights (Trend Hunter)

- Score: 2.7/10
- Popularity: 31% | Activity: 42% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America, Europe, Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### What's Driving This Trend

- **Millennial Discount Shopping:** The trend of offering discounted products and services targeted towards the millennial demographic is a disruptive innovation opportunity for retailers looking to attract a younger audience.
- **Reclaimed Product Ranges:** The trend of offering reclaimed product ranges consisting of overstock and clearance items is a disruptive innovation opportunity for retailers looking to reduce waste and appeal to environmentally-conscious customers.
- **Approachable Customer Service:** The trend of employing approachable and casually-dressed customer service representatives is a disruptive innovation opportunity for retailers looking to create a more relaxed and welcoming in-store experience.

### Who This Affects Most

- **Fashion Retail:** The fashion retail industry can take advantage of the millennial discount shopping trend to attract younger customers and remain competitive in a crowded market.
- **Home Decor Retail:** The home decor retail industry can benefit from the reclaimed product range trend and appeal to environmentally-conscious customers looking for unique and sustainable decor options.
- **Customer Service:** The customer service industry can leverage the approachable customer service trend to improve customer satisfaction and retention rates, especially among younger generations who prioritize a friendly and welcoming shopping experience.

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