# Semi-Autonomous Eateries Singapore's Deliveroo Food Market Only Has Staff in the Back Kitchen By Laura McQuarrie | Published 2019-03-15 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/deliveroo-food-market References: [thedrum](https://www.thedrum.com/news/2019/03/15/deliveroo-rides-new-retail-wave-open-unmanned-dining-store-singapore) & [deliveroo.sg](https://deliveroo.com.sg/chinese-takeaway/singapore) The all-new [Deliveroo Food Market](https://www.trendhunter.com/trends/deliveroo-drone-delivery) in Singapore gives customers the ability to quickly and efficiently order food with all the ease of an app in a physical setting. The semi-autonomous store features [digital payment kiosks](https://www.trendhunter.com/trends/self-checkout-lines) and lockers for people to pick up their food orders—but no staff on the customer-facing side of the store. The Deliveroo Food Market marks the opening of the third Deliveroo’s Editions in Singapore and it is the only one of its kind with a walk-in and dine-in area to complement the on-site kitchens that prepare on-demand food orders fresh. A number of convenience stores, grocery stores and restaurants are now exploring fully and [semi-automated systems for serving customers](https://www.trendhunter.com/trends/microstore) in a way that's fast and requires minimal interaction with staff. ## Trend Insights (Trend Hunter) - Score: 6.1/10 - Popularity: 87% | Activity: 89% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial - Top markets: Asia ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### Why This Trend Is Growing - **Semi-automated Customer Service:** The trend of fully and semi-automated systems for serving customers efficiently with minimal staff interaction presents disruptive innovation opportunities for convenience stores, grocery stores, and restaurants. - **Digital Payment Integration:** The integration of digital payment kiosks in physical settings like Deliveroo Food Market creates opportunities for disruptive innovation in the payment industry. - **App-based Ordering Experience:** The ability to order food with ease through an app in a physical setting paves the way for disruptive innovation in the food delivery industry. ### Industries Being Reshaped - **Convenience Stores:** The trend of semi-automated customer service presents disruptive innovation opportunities for convenience stores to streamline operations and enhance customer experience. - **Grocery Stores:** Semi-automated systems for serving customers efficiently offer disruptive innovation opportunities for grocery stores to optimize operations and improve customer satisfaction. - **Restaurants:** The trend of semi-automated customer service opens up disruptive innovation opportunities for restaurants to enhance efficiency, reduce labor costs, and offer a seamless dining experience. ## Related on Trend Hunter - [AI-Powered Airport Restaurants](https://www.trendhunter.com/trends/barcelona-airport.md) - [Grab-and-Go Employee-Free Retailers](https://www.trendhunter.com/trends/lotus-pick-and-go.md) - [Automated Functioning QSRs](https://www.trendhunter.com/trends/robotic-mcdonalds.md) - [Employee-Free Smart Stores](https://www.trendhunter.com/trends/teo-smart-stores.md) - [Robot-Operated Pizza Restaurants](https://www.trendhunter.com/trends/hyperrobotics.md) - [Robot-Operated Pizza Restaurants](https://www.trendhunter.com/trends/fully-autonomous-restaurant.md) - [Unstaffed Grab-and-Go Stores](https://www.trendhunter.com/trends/xstore-7.md) - [Cashier-Free Grocery Chains](https://www.trendhunter.com/trends/aisle-24.md) - [Self-Serve Automated Food Lockers](https://www.trendhunter.com/trends/food-lockers-1.md)