# On-Site Avatar Workers DeepBrain AI Offers Lifelike Avatars for Remote Workers to Operate On-Site By Colin Smith | Published 2022-12-17 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/deepbrain-ai-1 References: [iotworldtoday](https://www.iotworldtoday.com/2022/01/21/virtual-avatars-could-change-the-future-of-retail/) & [deepbrainai.io](https://deepbrainai.io/)  [DeepBrain AI](https://www.trendhunter.com/trends/deepbrain-ai) is a company that uses life-like virtual avatars with conversational AI to provide customer service in a variety of scenarios. The AI [Kiosk](https://www.trendhunter.com/trends/kiosk-pro), introduced by DeepBrain AI at NRF 2022, uses these avatars to interact with customers in real time, providing information and assistance through e-commerce portals or extended reality displays in unmanned retail stores. The avatars can also give customers information on discounts, newly-stocked items, and the backstory behind the AI Kiosk platform. According to DeepBrain AI CEO Eric Jang, the company believes that AI and other innovations will have a significant impact on the commerce industry after the pandemic ends, affecting fields such as retail, e-commerce, and live commerce. DeepBrain AI previously unveiled its zero-touch kiosks for use in [7-Eleven](https://www.trendhunter.com/trends/7eleven-metaverse) convenience stores at the AI Summit in November. Image Credit: DeepBrain AI ## Trend Insights (Trend Hunter) - Score: 3.4/10 - Popularity: 36% | Activity: 53% | Freshness: 14% - Audience gender: 50% men, 50% women - Primary generations: Gen Z, Millennial, Gen X - Top markets: North America, South America, Europe, Asia, Africa ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### Key Themes Behind This Trend - **Avatar Customer Service:** Innovative use of AI-controlled avatars in customer service for unmanned retail stores has the potential to replace human workers in certain industries. - **Remote Workers:** The use of virtual avatars for customer service enables remote workers to operate in on-site scenarios, offering potential opportunities for companies to save on labor costs. - **AI Kiosks:** The combination of life-like virtual avatars and conversational AI creates a novel approach to improving customer experience through interactive AI kiosks that can be customized in various settings. ### Where This Applies - **Retail:** AI-controlled virtual avatars can be used in unmanned retail stores to provide customer service and improve the shopping experience by offering personalized recommendations and assistance. - **E-commerce:** AI-powered virtual avatars can interact with customers in real time, answering questions and offering recommendations, which can improve the online shopping experience and increase sales. - **Live Commerce:** Life-like virtual avatars can enhance the live commerce experience by providing real-time assistance and personalized recommendations to customers, promoting engagement and loyalty. ## Related on Trend Hunter - [AI-Powered Retail Kiosks](https://www.trendhunter.com/trends/deepbrain-ai.md) - [Artificial Intelligence Retail Kiosks](https://www.trendhunter.com/trends/ai-human.md) - [AI-Powered 3D Avatars](https://www.trendhunter.com/trends/avatai.md) - [Customer-Engaging Avatars](https://www.trendhunter.com/trends/animatico.md) - [Interactive Digital Humans](https://www.trendhunter.com/trends/beyond-presence.md) - [Customizable AI Assistants](https://www.trendhunter.com/trends/omniverse-avatar.md) - [AI-Generated Virtual Avatars](https://www.trendhunter.com/trends/generative-ai-avatar.md) - [Human-Like AI Marketing Avatars](https://www.trendhunter.com/trends/studio-neiro.md) - [Virtual Shopping Assistants](https://www.trendhunter.com/trends/virtual-shopping-assistant.md)