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# Phygital Cross-Border Stores
The Sephora Tmall Global Flagship Store Has "Cloud Shelves"

By Laura McQuarrie | Published 2020-05-26 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/crossborder-store
References: [premiumbeautynews](https://www.premiumbeautynews.com/en/sephora-partners-with-tmall-global)

Sephora and Tmall Global joined forces to create a flagship cross-border store to connect Chinese beauty consumers to the hottest products of the moment. The store boasts an offline-online approach and even includes "cloud shelves" to make the most of Tmall Global as an e-commerce platform.

With the [Sephora Tmall Global](https://www.trendhunter.com/trends/seoul-in-the-city) Flagship Store, the partners are on a mission to introduce overseas brands to China—including hundreds of products from 25 brands spanning everything from makeup and hair care to fragrance and skincare. With this cross-border store and its cloud shelves, consumers in China will have the opportunity to discover favorites like [Fenty Beauty](https://www.trendhunter.com/trends/fenty-beauty-experience), Sunday Riley, [Dermalogica](https://www.trendhunter.com/trends/dermatologica-ar), natural skincare brand Farmacy and many more. With this store, consumers will have access to more products than ever, especially ones that tap into global beauty movements.

## Trend Insights (Trend Hunter)

- Score: 5.3/10
- Popularity: 68% | Activity: 83% | Freshness: 9%
- Audience gender: 10% men, 90% women
- Primary generations: Millennial
- Top markets: Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### What Makes This Trend Stand Out

- **Phygital Retail:** Sephora's cross-border store combines offline and online approaches with its 'cloud shelves', creating a unique shopping experience for Chinese consumers.
- **Cross-border E-commerce:** The Sephora Tmall Global Flagship Store connects Chinese consumers with overseas brands and offers them a variety of products from different categories.
- **Global Beauty Trends:** The store provides opportunities for Chinese consumers to discover global beauty movements and different beauty brands popular overseas.

### Sectors Adopting This

- **Retail:** Physical retailers can expand their online presence by creating flagship cross-border stores and utilizing e-commerce platforms to cater to customers in different regions.
- **Beauty & Personal Care:** Beauty brands can leverage cross-border e-commerce platforms to expand their international reach and introduce their products to consumers in other countries.
- **Technology:** Tech companies can create innovative solutions and services to support cross-border e-commerce, such as integrating 'phygital' shopping experiences with e-commerce platforms.

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