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# Humorous Consumer Feedback Campaigns
Untuckit's New Ads Aim to Convert New Customers

By Jana Pijak | Published 2020-09-14 | Marketing
Source: Trend Hunter, https://www.trendhunter.com/trends/consumer-feedback
References: [marketingdive](https://www.marketingdive.com/news/untuckit-responds-to-skeptical-tweets-in-ads-designed-to-convert-new-custom/583736/) & [untuckit](https://www.untuckit.ca/)

E-commerce menswear apparel brand Untuckit's newest campaign features its founder Chris Riccobono responding to skeptical consumer tweets and feedback. The humorous campaign was created in partnership with IPG's [Elephant](https://www.trendhunter.com/trends/green-chili-chutney) and addresses consumer concerns in a series of five television ads.

"Untuckit, which sells online and via brick-and-mortar stores, wants to drive sales outside of the brand's loyal customers and is using [humorous content](https://www.trendhunter.com/trends/titos-spokescart) that still manages to touch on a variety of brand attributes in an attempt to raise awareness of its shirts and convert viewers into customers."

With its founder responding to [consumer feedback](https://www.trendhunter.com/trends/kitchenaid-love-the-racks) in an engaging way, the brand is able to thrive during a difficult time for the retail sector -- the COVID-19 pandemic -- while also showcasing its honest and unapologetic marketing approach.

## Trend Insights (Trend Hunter)

- Score: 3.1/10
- Popularity: 19% | Activity: 64% | Freshness: 9%
- Audience gender: 90% men, 10% women
- Primary generations: Millennial, Gen X
- Top markets: North America, Europe, Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Marketing](https://www.trendhunter.com/marketing) > [Commercials](https://www.trendhunter.com/commercials)

## Key Themes

### Key Themes Behind This Trend

- **Engaging Customer Feedback:** Brands can leverage customer feedback by responding in an engaging and humorous way, creating a positive brand image.
- **Humorous Content Marketing:** Humorous content marketing can effectively raise awareness and convert viewers into customers.
- **Honest and Unapologetic Marketing:** Brands can stand out by adopting an honest and unapologetic marketing approach that resonates with customers.

### Where This Applies

- **Apparel Retail:** Humorous consumer feedback campaigns can benefit the apparel retail industry by attracting new customers and increasing sales.
- **E-commerce:** E-commerce platforms can leverage engaging customer feedback campaigns to build trust and drive conversions.
- **Marketing and Advertising:** The marketing and advertising industry can explore the use of humor and unapologetic approaches to create impactful campaigns.

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