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# Customization-Centric Confectionery Stores
The New M&M’s World Shanghai Emphasizes Personalization

By Laura McQuarrie | Published 2018-12-01 | Lifestyle
Source: Trend Hunter, https://www.trendhunter.com/trends/confectionery-store
References: [candyindustry](https://www.candyindustry.com/articles/88453-remodeled-mms-world-shanghai-to-reopen-dec-5) & [mms](http://www.mms.com/)

In just a few days, the doors to the freshly remodeled [M&M’s](https://www.trendhunter.com/trends/mms-flavor-remix) World Shanghai confectionery store will be opening to the public, giving locals and tourists alike a new experience that's centered on immersion, personalization and the creation of memorable experiences.

The redesigned store in the Shanghai Shimao International Plaza includes an all-new, dazzling Great Wall of Chocolate—with over a million M&M's displayed in different varieties like milk chocolate and peanut—convenient mobile payment options and exclusive products inspired by China.

The M&M’s World Shanghai also boasts a personalized printer where guests are able to create and print custom messages, as well as a 'Mood Analyze' experience that helps guests to discover their "inner M&M" and have it realized through an avatar.

## Trend Insights (Trend Hunter)

- Score: 5.6/10
- Popularity: 78% | Activity: 83% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Gen Alpha, Millennial
- Top markets: Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Lifestyle](https://www.trendhunter.com/lifestyle) > [Food](https://www.trendhunter.com/food)

## Key Themes

### What's Driving This Trend

- **Customization-centric Confectionery Stores:** Opportunity for confectionery stores to offer personalized products and immersive experiences.
- **Dazzling Great Wall of Chocolate:** Potential for using large-scale displays to showcase a wide variety of products.
- **Personalized Printing Technology:** Disruptive innovation opportunity to incorporate customizable printing technology into retail experiences.

### Who This Affects Most

- **Confectionery:** Confectionery industry can benefit from implementing customization and personalization in their stores.
- **Retail:** Retail industry can take advantage of large-scale displays to showcase products and create immersive experiences.
- **Printing Technology:** Printing technology industry has an opportunity to develop customized printing solutions for retail experiences.

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