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# Contactless Drink Machines
Coca-Cola's Freestyle Fountains Let Customers Order & Pay Via Phone

By Laura McQuarrie | Published 2020-11-05 | Lifestyle
Source: Trend Hunter, https://www.trendhunter.com/trends/cocacolas-freestyle-fountains
References: [nfcw](https://www.nfcw.com/2020/11/04/369030/coca-cola-to-roll-out-contactless-drinks-vending-machines-across-the-us/) & [blog.aboutamazon](https://blog.aboutamazon.com/innovation/coca-cola-and-aws-reimagine-the-future-of-contactless-experiences?utm_source=social&utm_medium=tw&utm_term=amznnews&utm_content=AWS_CCFreestyle&linkId=102999495&tag=bisafetynet2-20)

By the end of the year, all 52,000 [Coca-Cola's](https://www.trendhunter.com/trends/cocacola-flex) Freestyle fountains in the US will give customers the ability to place their orders and pay for drinks with a mobile phone. The "mobile pour" solution was created as a completely contactless option and already, thousands of dispensers have been upgraded with the touch-free system.

While it may seem as though the interactions with the machine are happening locally, this isn't the case. As Coca-Cola Freestyle’s Michael Connor describes, "What’s actually happening is a series of signals and steps taking place in the cloud—verifying that each phone is connected to the right machine, only in-stock beverages are shown as flavor options, and that pours start and stop with the touch of a button on the phone screen. All this needs to happen in near-real time."

Image Credit: Coca-Cola

## Trend Insights (Trend Hunter)

- Score: 2.3/10
- Popularity: 9% | Activity: 50% | Freshness: 9%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Lifestyle](https://www.trendhunter.com/lifestyle) > [Drinking](https://www.trendhunter.com/drinking)

## Key Themes

### What's Driving This Trend

- **Contactless Ordering:** Developing contactless ordering systems for food and beverage industry to enhance customer convenience and safety.
- **Mobile Payment:** Promoting mobile payment solutions to streamline payment processes and reduce physical contact.
- **Cloud-based Operations:** Utilizing cloud technology to enable real-time communication and coordination between mobile devices and machines.

### Who This Affects Most

- **Food and Beverage:** Implementing contactless drink machines and mobile ordering in the food and beverage industry.
- **Technology:** Developing innovative mobile payment and cloud-based solutions for various industries.
- **Retail:** Expanding contactless ordering and payment methods in the retail industry to provide safer shopping experiences.

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