Tesco Introduced a Relaxed Checkout Lane for Slower Customers

 - Feb 16, 2017
References: bbc
A Tesco in Forres, Scotland has developed a relaxed checkout lane service that is intended to be for those who require additional time when it comes to making a purchase. Customers with dementia or who need some extra time when checking out to reduce stress can make use of the new lane in order to have the checkout clerk work with them to deliver a more helpful experience.

The Tesco relaxed checkout lane is available for use on Tuesday and Wednesday mornings, and comes as a great solution to enhancing the retail experience for those with different needs. This makes it possible for vulnerable customers to feel less stress and more support when they are picking up some items at the store.