# Conversational AI Chatbots Character.AI Launches Support for Phone Conversations with AI Avatars By Kanesa D | Published 2024-06-28 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/characterai References: [techcrunch](https://techcrunch.com/2024/06/27/character-ai-now-allows-users-to-talk-with-avatars-over-calls/) & [Character.AI](http://Character.AI)  Character.AI has announced the launch of its new capability allowing users to engage in conversations with [AI characters via phone calls](https://www.trendhunter.com/trends/call-james). This innovative feature allows users to communicate in a wide array of languages, including English, Spanish, Portuguese, Russian, Korean, Japanese, and Chinese. Ahead of its public debut, Character.AI conducted extensive testing of the calling feature. During this testing phase, the company reported that more than 3 million users engaged in over 20 million calls with AI characters. Character.AI has prioritized optimizing the calling experience, focusing on minimizing latency to ensure smooth and seamless interactions. The app stores over one million voices in its library. [Google](https://www.trendhunter.com/trends/ai-chat-platform) also plans to release a customized chatbot to rival Meta and Character.AI in the future. Image Credit: Character.AI ## Trend Insights (Trend Hunter) - Score: 7.3/10 - Popularity: 95% | Activity: 98% | Freshness: 25% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai) ## Key Themes ### What's Driving This Trend - **Multilingual Conversational AI:** The ability to converse in multiple languages with AI characters can cater to a global audience and enhance user engagement in diverse markets. - **AI-powered Phone Conversations:** Integrating AI into phone conversations represents a shift towards more natural and accessible customer service solutions. - **Latency Reduction in AI Communication:** Minimizing latency in AI interactions paves the way for smoother and more human-like conversations. ### Who This Affects Most - **Telecommunications:** Telecommunication companies can leverage AI-driven phone call interactions to offer innovative services and improve customer experience. - **Customer Service:** Customer service industries can benefit from AI-driven call support to provide swift, multilingual assistance and enhanced user satisfaction. - **Technology:** The technology sector can explore new horizons in AI integration to offer more advanced and responsive communication tools. ## Related on Trend Hunter - [AI Character Creation](https://www.trendhunter.com/trends/meta-ai-studio.md) - [Conversational Companion Tools](https://www.trendhunter.com/trends/evotalk.md) - [Animated-Photo AI-Fueled Chat Apps](https://www.trendhunter.com/trends/embodyme.md) - [Customizable AI Voice Agents](https://www.trendhunter.com/trends/elevenlabs-conversational-ai.md) - [Multimodal Interaction Platforms](https://www.trendhunter.com/trends/charactersdk.md) - [AI-Powered Human Chatbots](https://www.trendhunter.com/trends/did.md) - [AI Messaging Apps](https://www.trendhunter.com/trends/viber-ai.md) - [AI Voice Calling Tools](https://www.trendhunter.com/trends/ai-calls.md) - [Character-Inspired AI Chatbots](https://www.trendhunter.com/trends/superchat.md)