# Refurbished Product Marketplaces eBay's 'Certified Refurbished' Portal Features Second-Hand Tech By Riley von Niessen | Published 2020-10-21 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/certified-refurbished References: [engadget](https://www.engadget.com/e-bay-launches-a-certified-refurbished-site-for-used-goods-120038625.html) & [pages.ebay](https://pages.ebay.com/certified-refurbished/cr-program-hub.html) [eBay](https://www.trendhunter.com/trends/ebay-1) is making it easier for shoppers to find [used products at a discount](https://www.trendhunter.com/trends/bargaintime) with the introduction of its 'Certified Refurbished' portal. The portal features five key categories that shoppers can browse through to find what they need, which are separated into portable audio, small kitchen appliances, vacuums, power tools, and laptops. In order for an item to qualify, manufacturers must prove that it is in "like-new" condition by providing a report that the product has been cleaned, inspected, and refurbished by a professional. If consumers aren't happy with the quality of the product they've purchased through the Certified Refurbished portal, eBay offers [hassle-free returns](https://www.trendhunter.com/trends/ebay-consignment), a money back guarantee, and even includes a two-year warranty on the discounted tech. Image Credit: eBay ## Trend Insights (Trend Hunter) - Score: 4.9/10 - Popularity: 68% | Activity: 70% | Freshness: 9% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America, Europe, Asia ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) ## Key Themes ### Key Themes Behind This Trend - **Certified Refurbished Products:** The rise of certified refurbished products marketplaces offers an opportunity for businesses to tap into the growing demand for affordable, like-new items. - **Hassle-free Returns and Warranty:** The trend of offering hassle-free returns and extended warranties on refurbished products presents an opportunity for businesses to build trust with customers and differentiate themselves in the marketplace. - **Online Second-hand Marketplaces:** The growth of online second-hand marketplaces provides an opportunity for businesses to tap into the sustainability and cost-saving preferences of consumers by offering a curated selection of refurbished items. ### Where This Applies - **Online Retail:** The online retail industry can benefit from the trend of certified refurbished products and hassle-free returns by creating specialized marketplaces that focus on selling refurbished items across various categories. - **Consumer Electronics:** The consumer electronics industry can leverage the demand for affordable refurbished laptops, portable audio devices, and power tools by partnering with certified refurbishment services and promoting their products in online marketplaces. - **Appliances and Home Goods:** The appliances and home goods industry can explore the opportunity of selling certified refurbished small kitchen appliances and vacuums, providing cost-effective alternatives for budget-conscious consumers. ## Related on Trend Hunter - [Digital Refurbished Marketplaces](https://www.trendhunter.com/trends/backmarket.md) - [Refurbished Item Retailer Initiatives](https://www.trendhunter.com/trends/walmart-restored.md) - [European Refurbished Tech Retailers](https://www.trendhunter.com/trends/refurbed.md) - [Used Component Marketplaces](https://www.trendhunter.com/trends/framework-marketplace.md) - [Premium Retail Resell Categories](https://www.trendhunter.com/trends/walmart-restored-premium.md) - [Refurbished Aerial Drones](https://www.trendhunter.com/trends/dji.md) - [Accessible Refurbished Laptops](https://www.trendhunter.com/trends/framework-1.md) - [Second Hand Gaming Retailers](https://www.trendhunter.com/trends/second-hand.md) - [Frictionless QR-Based Resale Features](https://www.trendhunter.com/trends/ebay-1.md)