# Contemporary Carpeting Retailers Carpetright Overhauled Its Business by Upgrading In-Store Tech By Laura McQuarrie | Published 2015-12-17 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/carpetright References: [retail-week](http://www.retail-week.com/analysis/opinion/city-insider/carpetright-interim-profits-surge-as-modernisation-plan-pays-off/7003117.article) & [fujitsu](http://www.fujitsu.com/fts/about/resources/case-studies/fs_carpetright.html) As part of an ongoing modernization program, UK flooring and bed retailer Carpetright took on the daunting task of overhauling everything from its IT infrastructure to back office organization and in-store technologies. This change was much-needed after the company found it difficult to keep up with software that was expensive, yet unreliable. One of the most significant changes made in-store was taking on a partnership with [Fujitsu](https://www.trendhunter.com/trends/critical-software-component), which introduced [Microsoft](https://www.trendhunter.com/trends/sainsburys-and-microsoft) technology solutions for the brand's [POS systems](https://www.trendhunter.com/trends/aipowered-smart-cart). While this is just one component in Carpetright's mission to modernize the business, overall, the strategic plan has been successful at helping to boost half-year profits by more than 34%. This goes to show the positive impact that keeping up with current technology can have on the experience for store staff and consumers. ## Trend Insights (Trend Hunter) - Score: 1.1/10 - Popularity: 14% | Activity: 11% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America, Europe ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### What Makes This Trend Stand Out - **In-store Technology Upgrades:** Upgrading in-store technology can significantly boost profits and improve the overall retail experience for both employees and customers. - **IT Infrastructure Modernization:** Modernizing IT infrastructure can help businesses keep up with current technology and streamline back-office operations. - **Strategic Partnerships for Technology:** Partnering with technology companies like Fujitsu can bring innovative solutions to retailers and improve business performance. ### Sectors Adopting This - **Retail:** Retailers can benefit from in-store technology upgrades and IT infrastructure modernization to improve profitability and enhance the customer experience. - **IT & Technology:** IT and technology companies can help retailers modernize their IT infrastructure and provide innovative solutions for in-store technology upgrades. - **Business Services:** Business service providers can help retailers streamline back-office operations and establish strategic partnerships with technology companies. ## Related on Trend Hunter - [Cutting-Edge Retail POS Systems](https://www.trendhunter.com/trends/bouclair.md) - [Hybrid Shopping Initiatives](https://www.trendhunter.com/trends/city-furniture-3d-cloud.md) - [Cloud-Based PoS Tools](https://www.trendhunter.com/trends/oroton.md) - [Grocery Store Accessibility Models](https://www.trendhunter.com/trends/selfservice-checkouts.md) - [Contemporary Point-Of-Sale Systems](https://www.trendhunter.com/trends/vibe-retail.md) - [High-Performance Retail POS Systems](https://www.trendhunter.com/trends/histone.md) - [Self-Service Retail Systems](https://www.trendhunter.com/trends/retail-technology-1.md) - [Future-Proof POS Systems](https://www.trendhunter.com/trends/metcalfes-market.md) - [AI Retail Experiences](https://www.trendhunter.com/trends/instore-customer-journeys.md)