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# Subscription-Based Home Tech Repairs
Asurion Offers Tech Coverage Plans Fit For Pandemic Life

By Niko Pajkovic | Published 2021-08-20 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/asurion
References: [prnewswire](https://www.prnewswire.com/news-releases/covid-19-is-wreaking-havoc-on-americas-home-tech-skyrocketing-need-for-repair-301266791.html) & [asurion](https://www.asurion.com/homeplus/)

Asurion [Home](https://www.trendhunter.com/trends/home-internet-backup)+ is a third-party device protection company that offers customers technical support and repair services for a variety of home tech items. The company sells its plans via a monthly subscription, which provides coverage for mechanical and electric malfunctions for a wide range of eligible products including computers, TVs, gaming consoles, smart home devices, and more.

According to the company, Asurion saw a 65% increase in repairs on broken home tech devices during peak pandemic. This shouldn't be a surprise, however, considering household tech was being used in excess as lockdown laws had millions of North American's stuck at home. In addition, Asurion's [tech protection plan](https://www.trendhunter.com/trends/homeowner-protection) already possessed the ideal business model for a pandemic-impacted world with features such as 24/7 expert tech help, porch pick-up services, [same-day repairs](https://www.trendhunter.com/trends/ifixit-fixbot), and contactless home deliveries.

Image Credit: Asurion Home+

## Trend Insights (Trend Hunter)

- Score: 4.4/10
- Popularity: 66% | Activity: 56% | Freshness: 10%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business)

## Key Themes

### What's Driving This Trend

- **Subscription-based Repair Services:** The rise of subscription-based repair services, coupled with contactless home deliveries, has disrupted traditional repair service models.
- **Increased Focus on Home Tech:** Increasingly, households are relying on technology, presenting disruptive innovation opportunities for companies that specialize in the development of home tech.
- **Porch Pick-up Services:** The trend towards porch pick-up services streamlines the repair and delivery process for home tech items, maximizing convenience for consumers.

### Who This Affects Most

- **Third-party Device Protection Companies:** Third-party device protection companies, like Asurion, continue to disrupt the traditional model of purchasing warranties through retailers.
- **Home Tech Development:** As the use of technology in households increases, companies specializing in home tech development have opportunities to create new products that meet changing consumer needs.
- **Repair Service Providers:** With subscription-based repair services on the rise, traditional repair service providers may need to re-think their business models to remain competitive.

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