# App-Based Healthcare Services 'Ask an Expert' Offers Smartphone Users Access to Doctors and More By Michael Hemsworth | Published 2018-06-02 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/ask-an-expert References: [newatlas](https://newatlas.com/samsung-babylon-health-ask-an-expert/54853/) & [babylonhealth](https://www.babylonhealth.com/) Healthcare usually consists of visiting a clinic to speak with a physician about an ailment, but the 'Ask an Expert' service has been positioned as a new way for consumers to get help from anywhere. The service incorporates Babylon AI service and can be accessed from within the [Samsung](https://www.trendhunter.com/trends/aipowered-customer-service-tools) Health app on some [Galaxy](https://www.trendhunter.com/trends/samsung-canada-1) smartphones in the UK. Users can access the service to book a video appointment with a practitioner rather than head into a clinic, have their symptoms checked by the system automatically and even manage their prescriptions. The 'Ask an Expert' service acknowledges the changing face of healthcare as consumers look to their smartphones as a tool for staying connected and healthy. Image Credit: Samsung ## Trend Insights (Trend Hunter) - Score: 1.5/10 - Popularity: 17% | Activity: 20% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Gen Z, Gen Alpha, Millennial, Gen X - Top markets: Europe ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile) ## Key Themes ### What Makes This Trend Stand Out - **Telemedicine:** Telemedicine services, like 'Ask an Expert,' offer virtual consultations and medical advice through smartphone apps, providing convenient access to healthcare professionals from anywhere. - **AI Healthcare:** Integration of artificial intelligence, such as Babylon AI, within smartphone apps allows for automatic symptom checking, personalized health recommendations, and efficient prescription management, revolutionizing healthcare services. - **Mobile Health Apps:** The rise of mobile health apps, exemplified by the Samsung Health app, empowers users to take control of their health by offering a wide range of services, including video appointments, symptom tracking, and medication management. ### Sectors Adopting This - **Telecommunications:** Telecommunications industry can leverage the integration of telemedicine services into smartphone apps to expand their offerings and provide more value-added services to customers. - **Healthcare Technology:** Healthcare technology industry has the opportunity to develop and improve AI-powered healthcare solutions, such as symptom-checking algorithms and prescription management systems, for integration into mobile health apps. - **Pharmaceuticals:** Pharmaceutical companies can explore partnerships with mobile health app providers to streamline prescription management and medication adherence, promoting better patient outcomes and medication compliance. ## Related on Trend Hunter - [Smart Assistant Telehealth Features](https://www.trendhunter.com/trends/teladoc.md) - [Expert Advice-Locating Apps](https://www.trendhunter.com/trends/evice-communication-app.md) - [Convenient Remote Healthcare](https://www.trendhunter.com/trends/patient-experiences.md) - [Intuitive Virtual Health Advisors](https://www.trendhunter.com/trends/bluedoctor-ai.md) - [Global AI-Powered Healthcare Solutions](https://www.trendhunter.com/trends/babylon.md) - [At-Home Virtual Doctor Services](https://www.trendhunter.com/trends/teladoc-health.md) - [Hybrid Healthcare Platforms](https://www.trendhunter.com/trends/doctronic.md) - [Personalized AI Therapists](https://www.trendhunter.com/trends/takecareai.md) - [Virtual eCommerce Health Services](https://www.trendhunter.com/trends/amazon-clinic.md)