# Self-Serve Rebooking Solutions The Amadeus Ticket Changer Adds Features to Travel Agency Sites By Rebecca Byers | Published 2016-03-08 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/amadeus-ticket-changer References: [insights.sca.amadeus](http://insights.sca.amadeus.com/amadeus-travel-updates/9-2015/let-your-online-customers-do-the-rebooking-for-you/) The [Amadeus](https://www.trendhunter.com/trends/amadeus-google) Ticket Changer Shopper is an innovative digital tool for [travel agencies](https://www.trendhunter.com/trends/archers-ai-travel-agency) that enables a [self-service rebooking tool](https://www.trendhunter.com/trends/reserve-rabbit) to their website capabilities. The Amadeus Ticket Changer Shopper tool is a feature that allows users to make changes to flights and itineraries without leaving the website or picking up the phone. In addition to lowering the operational costs of running a travel agency, the Amadeus Ticket Changer Shopper allows companies to have a tool built into their own website that allows users to modify flights and itineraries on their own. The Amadeus Ticket Changer Shopper features allows users to reissue any ticket automatically, change seats or cabin, update routing options and change the date and time of a particular flight. ## Trend Insights (Trend Hunter) - Score: 1.6/10 - Popularity: 16% | Activity: 24% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America, South America, Europe, Asia ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile) ## Key Themes ### What's Driving This Trend - **Self-serve Rebooking Solutions:** Digital tools for self-service rebooking improve customer experience and lower costs for businesses - **Website-integrated Booking Features:** Having booking tools directly on a company's website offers a more streamlined and convenient experience for customers - **Automated Ticket Reissuing:** Automated ticket reissuing saves time and resources for businesses while providing fast solutions for customers ### Who This Affects Most - **Travel Agencies:** Travel agencies can greatly benefit from offering self-service rebooking tools on their websites to improve customer experience and reduce operational costs - **Airline Industry:** Airline companies can innovate their services by integrating self-service rebooking features on their websites, thereby improving customer satisfaction and loyalty - **Digital Travel Solutions:** Companies that offer digital solutions for the travel industry can incorporate automated ticket reissuing and website-integrated booking features into their platforms, providing added value to their clients ## Related on Trend Hunter - [Post-Booking Saving Tools](https://www.trendhunter.com/trends/fare-bear.md) - [Cruise Booking Tools](https://www.trendhunter.com/trends/choosecruise.md) - [Award Flight Searches](https://www.trendhunter.com/trends/award-travel-finder.md) - [AI Travel Advisor Tools](https://www.trendhunter.com/trends/travelport.md) - [AI Travel Concierges](https://www.trendhunter.com/trends/smartrip-ai.md) - [Saas Trip Planners](https://www.trendhunter.com/trends/makeatrip.md) - [AI-Powered Travel Planners](https://www.trendhunter.com/trends/retravelai.md) - [AI-Powered Travel Booking Platforms](https://www.trendhunter.com/trends/smartrip-ai-travel-assistant.md) - [Wheelchair-Mindful Airline Services](https://www.trendhunter.com/trends/travel-experiences.md)