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# In-Store Assembly Service Kiosks
IKEA Offers Stations Where Shoppers May Book an 'Airtasker'

By Laura McQuarrie | Published 2017-06-21 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/airtasker
References: [businessinsider](http://www.businessinsider.com/ikea-shoppers-can-now-book-an-airtasker-in-store-to-assemble-their-furniture-at-home-2017-5)

Airtasker is a community marketplace where people and businesses may outsource a variety of tasks, including everything from handyman services to garden maintenance and furniture assembly.

Now, [IKEA](https://www.trendhunter.com/trends/ikea-shopin) shoppers who visit the furniture chain's Tempe location will have the chance to book a furniture assembly service on the spot with Airtasker via an in-store kiosk. To reassure customers, the Airtaskers booked for assembly jobs via the kiosks will have met a strict set of requirements, such as having a registered business number, passing a police check and having a high rating from other customers on the marketplace service site.

Although IKEA already offers its own furniture assembly service, this partnership with Airtasker offers a more affordable alternative, just in time for the arrival of the back-to-school season.

## Trend Insights (Trend Hunter)

- Score: 4.4/10
- Popularity: 51% | Activity: 73% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### What's Driving This Trend

- **Outsourcing Services:** The rise of platforms like Airtasker highlights the growing trend of outsourcing various tasks to individuals or businesses.
- **In-store Convenience:** In-store kiosks that offer services like furniture assembly provide a convenient and efficient solution for customers.
- **Affordable Alternatives:** Partnerships between businesses and service marketplaces offer customers more affordable alternatives to traditional service providers.

### Who This Affects Most

- **E-commerce:** The rise of outsourcing services and in-store assembly kiosks has the potential to disrupt the e-commerce industry by changing how customers receive and assemble products.
- **Home Improvement:** Service marketplaces like Airtasker are disrupting the home improvement industry by offering convenient and affordable options for tasks like furniture assembly and handyman services.
- **Retail:** In-store kiosks that offer additional services like furniture assembly are changing the retail industry by enhancing the customer experience and providing added value.

## Related on Trend Hunter

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- [AI Room Designers](https://www.trendhunter.com/trends/ikea-canada-2.md)
- [Retailer-Backed Reseller Platforms](https://www.trendhunter.com/trends/ikea-preowned.md)
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- [Furniture Store Openings](https://www.trendhunter.com/trends/ikea-new-zealand.md)
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- [Asian Retail Automation Technologies](https://www.trendhunter.com/trends/ikea-south-korea.md)
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- [Furniture Store Expansions](https://www.trendhunter.com/trends/new-zealand.md)
