<!-- canonical: https://www.trendhunter.com/trends/aipowered-conversational-chatbots -->
<!-- robots: noindex -->

# AI-Powered Conversational Chatbots
SenseTime's AI Enables Intelligent Online Interactions

By Ell Smith | Published 2017-09-25 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/aipowered-conversational-chatbots
References: [crunchbase](https://www.crunchbase.com/organization/sensetime#/entity) & [techcrunch](https://techcrunch.com/2017/07/05/baidu-acquires-natural-language-startup-kitt-ai-maker-of-chatbot-engine-chatflow/)

[SenseTime](https://www.trendhunter.com/trends/sensetime) is a Hong Kong-based start-up that's implementing AI technology in the workplace to leverage employee engagement, heighten security and, through the use of AI-powered conversational bots, increase customer interaction.

Most recently, SenseTime partnered with Chinese web services company [Baidu](https://www.trendhunter.com/trends/baidu-1), pivoting the company's efforts toward AI and machine learning in the development of the company's chatbots. Through this AI-powered conversational bot, Baidu was able to launch a variety of effective customer service offerings, which provided a more streamlined means of client interaction, while limiting employee labor. In addition to customer engagement, the company's innovative facial recognition technology can be applied to both payment and picture analysis, offering a more secure and effective means of bank card verification and security systems.

Both engaging and cost effective, Baidu's implementation of SenseTime's AI technology speaks to [China's](https://www.trendhunter.com/trends/picogo) growing market of digitally interactive client and business connections.

## Trend Insights (Trend Hunter)

- Score: 2.5/10
- Popularity: 26% | Activity: 40% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Gadgets](https://www.trendhunter.com/gadgets)

## Key Themes

### Why This Trend Is Growing

- **Employee Engagement:** Implementing AI technology in the workplace to leverage employee engagement.
- **Customer Interaction:** Increasing customer interaction through the use of AI-powered conversational bots.
- **Facial Recognition Technology:** Applying innovative facial recognition technology for bank card verification and security systems.

### Industries Being Reshaped

- **Artificial Intelligence:** Opportunity for disruptive innovation in leveraging AI to enhance employee engagement and customer interaction.
- **Customer Service:** Incorporating AI-powered chatbots to streamline client interaction and reduce labor costs.
- **Security Systems:** Utilizing facial recognition technology for enhanced bank card verification and security measures.

## Related on Trend Hunter

- [Conversational Companion Tools](https://www.trendhunter.com/trends/evotalk.md)
- [AI-Powered Customer Support](https://www.trendhunter.com/trends/chatmateso.md)
- [Comprehensive AI Chatbots](https://www.trendhunter.com/trends/bricksoftai.md)
- [AI-Powered Human Chatbots](https://www.trendhunter.com/trends/did.md)
- [Conversational AI Chatbots](https://www.trendhunter.com/trends/characterai.md)
- [AI-Driven Customer Service Chatbots](https://www.trendhunter.com/trends/sitejetai.md)
- [Conversational AI Integration](https://www.trendhunter.com/trends/interworky.md)
- [AI Service Platforms](https://www.trendhunter.com/trends/workbot.md)
- [Stylist AI Chatbots](https://www.trendhunter.com/trends/ssense-1.md)