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# AI-Voiced Healthcare Agents
ElevenLabs and EliseAI's AI Voice Agents Increase Access to Care

By Laura McQuarrie | Published 2024-08-24 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/ai-voice-agents
References: [elevenlabs.io](https://elevenlabs.io/blog/elise-ai)

![AI-Voiced Healthcare Agents](https://cdn.trendhunterstatic.com/thumbs/544/ai-voice-agents.jpeg)

Navigating complex phone trees while trying to access healthcare can be incredibly frustrating, often intensifying the stress on patients who are already in need of support and care—leading [ElevenLabs](https://www.trendhunter.com/trends/ai-call-centers) and EliseAI to deploy [AI voice agents](https://www.trendhunter.com/trends/ai-phone-agents).

One of the biggest areas of concern for EliseAI was natural-sounding voices, and ElevenLabs proved to be the perfect partner. As ElevenLabs shared in a blog post, "The end result is a system so natural that only 15% of callers realize they're interacting with an AI agent. And of those who do realize, 95% continue through with the call, satisfied that they are able to get 24/7 immediate access to support."

EliseAI makes [healthcare more accessible to non-English speakers](https://www.trendhunter.com/trends/haiva) since EliseAI has agents in a wide range of languages, and plans to include more.

## Trend Insights (Trend Hunter)

- Score: 6.1/10
- Popularity: 71% | Activity: 84% | Freshness: 27%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai)

## Key Themes

### Why This Trend Is Growing

- **Natural-sounding AI Voices:** AI voice agents now have the capability to sound so lifelike that a vast majority of users engage seamlessly, believing they're interacting with a human.
- **24/7 AI-powered Support:** Around-the-clock AI voice agents revolutionize customer service by providing immediate and continuous access to support without the need for human intervention.
- **Multilingual AI Agents:** AI systems offering support in various languages significantly enhance accessibility for non-English speakers, broadening the reach of healthcare services.

### Industries Being Reshaped

- **Healthcare:** Implementing AI voice agents can reduce patient stress and improve accessibility, particularly during complex healthcare navigation.
- **Customer Service:** The adoption of AI-driven voice support in customer service organizations is transforming the way companies interact with their customers by ensuring 24/7 availability.
- **Artificial Intelligence:** Advancements in natural language processing are driving innovations in AI, enabling more human-like interactions and expanding AI's usability.

## Related on Trend Hunter

- [Customizable AI Voice Agents](https://www.trendhunter.com/trends/elevenlabs-conversational-ai.md)
- [AI Call Centers](https://www.trendhunter.com/trends/ai-call-centers.md)
- [AI-Enhanced Patient Experience Tools](https://www.trendhunter.com/trends/conversational-ai-platform.md)
- [AI-Assisted Government Initiatives](https://www.trendhunter.com/trends/elevenlabs-for-government.md)
- [AI Voice Generators](https://www.trendhunter.com/trends/elevenlabs1.md)
- [AI-Powered Healthcare Administration Tools](https://www.trendhunter.com/trends/healthcare-administration.md)
- [Specialty Care AI Agents](https://www.trendhunter.com/trends/health-ops.md)
- [Pharmacy-Focused AI-Powered Voice Assistants](https://www.trendhunter.com/trends/aipowered-voice-assistant.md)
- [AI Voice Agent Platforms](https://www.trendhunter.com/trends/voice-ai-agents.md)
