# Conversational AI Surveys TheySaid Gets More Meaningful Responses from Customers & Employees By Laura McQuarrie | Published 2024-08-26 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/ai-surveys References: [theysaid.io](https://www.theysaid.io/)  Surveys are valuable for collecting feedback to boost value and revenue and TheySaid uses conversational AI surveys to extract the nuance and deeper insights that are sometimes lacking from responses. This artificial intelligence tool scans a site to generate natural survey questions so that Evo, the [AI chatbot](https://www.trendhunter.com/trends/conversational-marketing), can automatically follow up with customers and get an even more meaningful, personalized response in real-time. For example, a customer might answer a question about their satisfaction on a scale from one to five, prompting Evo to dig deeper. TheySaid's conversational AI surveys result in 50 to 100 times more responses than traditional surveys and NPS, plus an increase in [actionable feedback](https://www.trendhunter.com/trends/feedbacker-ai1) and net revenue retention. ## Trend Insights (Trend Hunter) - Score: 1.9/10 - Popularity: 7% | Activity: 23% | Freshness: 27% - Audience gender: 50% men, 50% women - Primary generations: Millennial - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai) ## Key Themes ### What Makes This Trend Stand Out - **Conversational AI Interaction:** Through conversational AI, interactions become more natural and engaging, allowing for richer and more nuanced responses from users. - **Real-time Feedback Loops:** Real-time feedback loops enabled by AI can provide more immediate and relevant insights, driving more dynamic decision-making processes. - **Personalized Survey Experience:** AI’s ability to tailor surveys in real-time creates a personalized experience for users, enhancing the quality and relevance of the feedback. ### Sectors Adopting This - **Customer Experience Management:** Customer experience management can be revolutionized with AI-driven survey tools that provide deeper insights and increase engagement. - **Human Resources:** In the field of human resources, conversational AI surveys can lead to more authentic employee feedback, fostering a better work environment. - **Market Research:** Market research stands to benefit from the increased response rates and depth of data gathered through AI-facilitated conversational surveys. ## Related on Trend Hunter - [AI Feedback Platforms](https://www.trendhunter.com/trends/theysaid.md) - [AI-Powered Survey Tools](https://www.trendhunter.com/trends/smart-ai-survey.md) - [AI Survey Solutions](https://www.trendhunter.com/trends/ai-survey.md) - [AI Survey Feedback Tools](https://www.trendhunter.com/trends/customer-feedback1.md) - [Intelligent Feedback Tools](https://www.trendhunter.com/trends/aftercare.md) - [Conversational Feedback Tools](https://www.trendhunter.com/trends/duonuts-ai.md) - [Deeper AI Interviews](https://www.trendhunter.com/trends/say-ai.md) - [AI Sales Funnel Platforms](https://www.trendhunter.com/trends/funnelaiq.md) - [Voice Survey Platforms](https://www.trendhunter.com/trends/audioforms.md)