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# AI-Enabled Hotels
KT Corp Has Entered the Travel Industry with its New AI Hotel in Seoul

By Justin Lam | Published 2018-08-23 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/ai-hotel
References: [scmp](https://www.scmp.com/magazines/style/news-trends/article/2155941/south-koreas-first-ai-hotel-opened-telecoms-company-kt) & [techacute](https://techacute.com/kt-smart-home-experience-hotels/)

KT Corp -- a South Korean telecommunications company -- has recently opened South Korea's first AI hotel built in the heart of Seoul. Known as the Novotel Ambassador Hotel and Residence, this new tech-centric lodging occupies the grounds of KT Corp's former Euljiro office and currently has 523 rooms.

In terms of technological capabilities, the AI hotel utilizes KT Corp's [Giga Genie](https://www.trendhunter.com/trends/accessible-service-provider) platform, which allows guests to control lighting, heating, air conditioning, and the television through voice controls or with a touch-screen display. The AI functionality will even allow guests to [request amenities](https://www.trendhunter.com/trends/ai-concierges), such as toiletries, though the AI. Finally, the AI hotel will allow guests to order room service and check out through voice commands.

Image Credit: KT Corp

## Trend Insights (Trend Hunter)

- Score: 5.0/10
- Popularity: 67% | Activity: 75% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai)

## Key Themes

### Key Themes Behind This Trend

- **AI-enabled Hotels:** KT Corp has started a new trend in the hotel industry that allows guests to use AI to control their hotel stay.
- **Voice-controlled Room Features:** Hotels are starting to use voice-activated technology to control a room's features and adjust room temperature, lighting, and television.
- **Virtual Assistant Hotels:** Hotels are starting to implement virtual assistants to make a guest's stay more personalized and convenient.

### Where This Applies

- **Telecommunications:** Telecommunications companies can leverage their technology and services to create innovative solutions for the travel and hospitality industry like the AI hotel.
- **Hospitality:** The hospitality industry can take inspiration from the AI hotel and incorporate voice-activated features and virtual assistants to enhance the guest experience.
- **Artificial Intelligence:** AI technology companies can explore opportunities for partnerships and integrations with the hotel industry to create new customer experiences and capabilities.

## Related on Trend Hunter

- [AI-Native Hotels](https://www.trendhunter.com/trends/open-hotels.md)
- [AI Hotel Concierges](https://www.trendhunter.com/trends/ai-concierge-system.md)
- [Simplified Hotel Inquiries](https://www.trendhunter.com/trends/hotelscom-introduced.md)
- [Hotel AI Voice Assistants](https://www.trendhunter.com/trends/aiello-ai.md)
- [AI-Generated Concierges](https://www.trendhunter.com/trends/synxis-conciergeai.md)
- [AI Travel Assistants](https://www.trendhunter.com/trends/ai-travel-assistants.md)
- [AI Travel Concierges](https://www.trendhunter.com/trends/smartrip-ai.md)
- [Pilot AI-Powered Traveler Resources](https://www.trendhunter.com/trends/kayakai.md)
- [AI Travel Campaigns](https://www.trendhunter.com/trends/trivago-artificial-intelligence.md)
