# Burger-Ordering Chatbots Burger King's AI Chatbot Takes Menu Orders Via Facebook Messenger By Laura McQuarrie | Published 2016-05-10 | Lifestyle Source: Trend Hunter, https://www.trendhunter.com/trends/ai-chatbot References: [digitalbuzzblog](http://www.digitalbuzzblog.com/burger-king-facebook-messenger-bot-demo-video/) & [bk](http://www.bk.com/) The [Burger King](https://www.trendhunter.com/trends/notburger) [Facebook](https://www.trendhunter.com/trends/emoji-bot) Messenger Bot is an AI chatbot that makes it possible for social media users to place an order from the fast food chain's menu without having to interact with a human. A typical chat with the Burger King Bot involves a short introduction, followed by the option to place an order for individual burgers, drinks, desserts or combo meals. After finalizing an order, a Facebook user has the chance to pay and select the most convenient location for them to receive their order. AI chatbots are becoming a popular way for fast food companies to connect with young consumers. Like this feature from Burger King, [Taco Bell](https://www.trendhunter.com/trends/yum-brands-digital) also introduced a 'TacoBot,' which takes orders via the Slack chat app. ## Trend Insights (Trend Hunter) - Score: 2.9/10 - Popularity: 18% | Activity: 60% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Gen Z, Millennial - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Lifestyle](https://www.trendhunter.com/lifestyle) > [Food](https://www.trendhunter.com/food) ## Key Themes ### What's Driving This Trend - **AI Chatbots in Food Industry:** The rise of AI chatbots in the food industry presents disruptive innovation opportunities for fast food chains to streamline the ordering process and engage with tech-savvy consumers. - **Social Media Ordering:** The trend of ordering food through social media platforms like Facebook Messenger offers disruptive innovation opportunities for companies to reach a wider customer base and provide a convenient user experience. - **Integration of Chatbots and Payment Systems:** The integration of chatbots with payment systems allows for seamless transactions and presents disruptive innovation opportunities for businesses to enhance the ordering and payment process. ### Who This Affects Most - **Fast Food Chains:** Fast food chains can leverage AI chatbots to automate the ordering process and provide personalized recommendations, improving customer satisfaction and efficiency. - **Social Media Platforms:** Social media platforms can capitalize on the trend of ordering food through chatbots to attract more users and increase engagement on their platforms. - **Payment Service Providers:** Payment service providers can explore opportunities to integrate their systems with chatbots, enabling a seamless payment experience and expanding their customer base. ## Related on Trend Hunter - [AI Supply Chain Chatbots](https://www.trendhunter.com/trends/grubhubs-ai-chatbot.md) - [AI-Enabled Delivery Chatbots](https://www.trendhunter.com/trends/uber-eats-5.md) - [Restaurant Texting Order Platforms](https://www.trendhunter.com/trends/kea-ai-text-ai.md) - [Spanish Food-Order AI Chatbots](https://www.trendhunter.com/trends/rallys.md) - [AI-Based Ordering Technologies](https://www.trendhunter.com/trends/beef-o-bradys.md) - [AI-Generated QSR Items](https://www.trendhunter.com/trends/signature-collection-with-ai.md) - [AI-Driven Burger Restaurants](https://www.trendhunter.com/trends/caliexpress.md) - [AI Restaurant Ordering Services](https://www.trendhunter.com/trends/conversenow.md) - [Burger Delivery Robots](https://www.trendhunter.com/trends/patty-the-robot.md)