# Agentic AI Restaurant Kiosks Square Kiosk Lets Diners Ask Menu Questions by Voice or Touch By Adam Harrie | Written with AI assistance | Published 2026-10-15 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/agentic-ai-restaurant-kiosks References: [fastcompany](https://www.fastcompany.com/91623162/square-ai-powered-kiosks-self-order-in-fast-food-restaurants)  Square Kiosk brings [agentic AI](https://www.trendhunter.com/trends/mashmore-aios) to restaurant [self-ordering](https://www.trendhunter.com/trends/Automated-restaurant-kiosks), letting customers ask menu questions instead of tapping through rigid prompts. The system uses a distinctive oval shape and combines touchscreen input with voice commands, allowing it to handle more complex orders more naturally. Customers can connect 'Square Neighborhoods' and Loyalty accounts, while the built-in AI can draw on context such as the time of day or what is popular at a specific location. Square expects the kiosk to appear in quick-service restaurants and other eateries, giving operators a self-service option that can help ease rush periods and reduce friction at the counter. At fast-food counters, that mix turns kiosk ordering from a basic transaction step into a more conversational workflow. The first Square kiosk also expands the company beyond payment hardware and into front-of-house automation, where [voice and contextual prompts](https://www.trendhunter.com/trends/assistant-kiosks) can shape how diners choose and order. Image Credit: Square ## Trend Insights (Trend Hunter) - Score: 7.6/10 - Popularity: 62% | Activity: 67% | Freshness: 99% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### Key Themes Behind This Trend - **Conversational Self-service:** Voice-enabled kiosks are reshaping self-ordering by replacing rigid menu navigation with natural dialogue that supports complex, personalized transactions. - **Context-aware Ordering:** Real-time signals such as location popularity, loyalty data, and time of day create space for smarter recommendation systems inside everyday restaurant workflows. - **Front-of-house Automation:** AI-powered customer interfaces are extending automation beyond back-end operations into high-visibility service moments that influence speed, upselling, and brand experience. ### Where This Applies - **Quick-service Restaurants:** High-volume dining environments can benefit from intelligent kiosks that reduce counter pressure while preserving a more guided ordering experience. - **Restaurant Technology:** Integrated hardware, payments, loyalty, and AI interfaces point to new platform opportunities for vendors serving modern foodservice operators. - **Payments and Fintech:** Payment companies are moving closer to the customer journey by embedding transaction tools within conversational ordering and loyalty-driven service ecosystems. ## Related on Trend Hunter - [AI-Powered Drive-Thru Systems](https://www.trendhunter.com/trends/ordering-platform.md) - [Voice AI Drive-Thrus](https://www.trendhunter.com/trends/Voice-AI-drive-thrus.md) - [Voice AI Drive-Thru Systems](https://www.trendhunter.com/trends/AI-drive-thru-ordering.md) - [Conversational AI Food Orders](https://www.trendhunter.com/trends/beverage-sellers.md) - [Restaurant Texting Order Platforms](https://www.trendhunter.com/trends/kea-ai-text-ai.md) - [AI Ordering Assistants](https://www.trendhunter.com/trends/conversational-food-ordering.md) - [AI Voice Ordering Systems](https://www.trendhunter.com/trends/AI-voice-ordering-systems.md) - [AI Order Takers Deployed](https://www.trendhunter.com/trends/hi-auto-ai-order-taker.md) - [Voice-Powered Drive-Thru Systems](https://www.trendhunter.com/trends/voice-ai.md)