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# Multipurpose Messaging Apps
The KliChat App Helps Russians Access a Wide Swathe of Services

By Rahul Kalvapalle | Published 2016-08-11 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/KliChat
References: [rbth](https://rbth.com/science_and_tech/2016/08/10/repair-your-car-or-do-your-hair-with-new-russian-app_619787) & [klichat.ru](http://www.klichat.ru/)

KliChat is an innovative new Russian messaging app, developed by the team at Akademgorodok, that is designed to make it easier than ever for people to use the [familiar messaging format](https://www.trendhunter.com/trends/aidriven-messaging-platform) to not only engage with their friends and social networks but even communicate with a wide array of businesses.

Imaging being able to use a singular and self-contained messaging app to be able to call a taxi, hire a maintenance person to repair your oven, purchase car insurance and also seek out a good lawyer -- that's exactly what the KliChat messaging app offers.

By using the traditional messaging format to [engage with businesses](https://www.trendhunter.com/trends/customer-messages), the KliChat app makes life more convenient for customers while empowering businesses to better engage with new and prospective customers.

## Trend Insights (Trend Hunter)

- Score: 1.6/10
- Popularity: 25% | Activity: 14% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: Europe

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile)

## Key Themes

### What Makes This Trend Stand Out

- **Multipurpose Messaging Apps:** KliChat app offers a singular messaging app that allows users to access a wide range of services, from calling a taxi to hiring a maintenance person.
- **Convenient Customer Engagement:** The KliChat app revolutionizes customer-business interactions by enabling businesses to engage with customers through a familiar messaging format.
- **Self-contained Service Ecosystem:** The KliChat app creates a self-contained ecosystem where users can conveniently communicate with a variety of businesses and service providers.

### Sectors Adopting This

- **Messaging App Industry:** The KliChat app represents a disruptive innovation within the messaging app industry by expanding its capabilities beyond social interactions.
- **On-demand Service Industry:** The KliChat app presents an opportunity for the on-demand service industry to streamline customer engagement and provide multiple services through a single platform.
- **Legal Services Industry:** The KliChat app disrupts the legal services industry by offering users the ability to seek out and communicate with lawyers through a messaging interface.

## Related on Trend Hunter

- [Streamlined Shopping Apps](https://www.trendhunter.com/trends/streamlined-shopping-apps.md)
- [Group Location Sharing](https://www.trendhunter.com/trends/kliq.md)
- [Emotion-Driven Messaging Platforms](https://www.trendhunter.com/trends/emochat.md)
- [Chat-Enabled Home Apps](https://www.trendhunter.com/trends/zillow-3.md)
- [Chat-Based Application Platforms](https://www.trendhunter.com/trends/chatbased-application.md)
- [Chat App E-Commerce Integrations](https://www.trendhunter.com/trends/charles.md)
- [Workplace Chat Organizing Solutions](https://www.trendhunter.com/trends/clickup-chat.md)
- [Team Collaboration Platforms](https://www.trendhunter.com/trends/zoho-cliq.md)
- [Interconnected Messaging Ecosystems](https://www.trendhunter.com/trends/interconnected-messaging-ecosystem.md)