# Online Sales Staff Online Retailer 3LiveShop Incorporates Live Interactive Employees By Peter Vallas | Published 2011-04-08 | Marketing Source: Trend Hunter, https://www.trendhunter.com/trends/3liveshop References: [mashable](http://mashable.com/2011/04/05/swedish-company-online-store/) & [tre.se](http://www.tre.se/Privat/Ovriga-sidor/3LiveShop/) Online retailer 3LiveShop is giving their customers a better and more convenient way to shop on their online store. The online shop sells electronics and a variety of products from an assortment of retailers. 3LiveShop decided to try something that has never really been done before, and that is provide [live sales associate staff](https://www.trendhunter.com/trends/product-genius) to help customers with their shopping experience on the 3LiveShop website. The 3LiveShop online employees work behind special computers that allow them to drag and drop the product photos on to their screen so the customers can see it. They can even display [product demos](https://www.trendhunter.com/trends/threekit) like they would in a real store. 3LiveShop is understanding that [shopping online](https://www.trendhunter.com/trends/amazon-ads) is more frequent and safe in current times, and they are paving the way to make it a more enjoyable experience. ## Trend Insights (Trend Hunter) - Score: 4.4/10 - Popularity: 44% | Activity: 79% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Marketing](https://www.trendhunter.com/marketing) > [Interactive](https://www.trendhunter.com/interactive) ## Key Themes ### What Makes This Trend Stand Out - **Live Interactive Employees:** Opportunity for online retailers to incorporate live sales associate staff to enhance customer shopping experience. - **Virtual Product Demonstrations:** Potential for virtual product demos to mimic real in-store experiences on online retail platforms. - **Enhanced Online Shopping Experience:** Trend towards improving convenience and enjoyment of online shopping through innovative features like live online employees. ### Sectors Adopting This - **E-commerce:** Disruptive innovation opportunity for e-commerce platforms to implement live interactive employees. - **Retail Technology:** Potential for retail technology companies to develop specialized computers for online sales staff. - **Consumer Electronics:** Opportunity for consumer electronic companies to collaborate with online retailers to showcase product demos in a virtual environment. ## Related on Trend Hunter - [Video Call Shopping Services](https://www.trendhunter.com/trends/specialist-over-video.md) - [Live Chat Shopping Features](https://www.trendhunter.com/trends/klarna-1.md) - [Personal E-Commerce Services](https://www.trendhunter.com/trends/klarna-virtual-shopping.md) - [Digital Sales Representatives](https://www.trendhunter.com/trends/eyekandy-sales-ambassador.md) - [AI-Assisted Retailer Websites](https://www.trendhunter.com/trends/lightspeed-showroom.md) - [Virtual Shopper Solutions](https://www.trendhunter.com/trends/firework.md) - [Immersive Video Shopping Experiences](https://www.trendhunter.com/trends/asos-live.md) - [Live Shopping Flagships](https://www.trendhunter.com/trends/outlandish.md) - [Live Commerce Holiday Windows](https://www.trendhunter.com/trends/holiday-windows.md)