# Shopping Locker Contactless lockers enhance the safety of shopping experiences. By [Mishal Omar](https://www.trendhunter.com/MishalO) | Published Oct 13, 2020 | Category: [Business](https://www.trendhunter.com/pro/category/business-trends) Source: Trend Hunter, https://www.trendhunter.com/protrends/shopping-locker ## Key Figures - Trend score: 5.5/10 - Evidence articles: 4 ## What is the Shopping Locker trend? **Shopping Locker:** Lockers in the retail industry are being rolled out as businesses look for ways to keep both customers and employees safe amidst the ongoing pandemic. Everything from food pickup to in-store returns are now being exchanged via lockers to reduce instances of person-to-person contact. ## The consumer insight behind the Shopping Locker trend Consumers around the world are being more careful with how they spend their time and money, and limiting their contact with others outside the home. However, certain responsibilities and needs require some contact with the outside world. Brands that show they prioritize safe customer interactions are more likely to get business from cautious consumers. ## At a Glance - Evidence: 4 featured examples - Articles from: Sep 4 to Oct 13, 2020 - Published: Oct 13, 2020 - Patterns: [Acceleration](https://www.trendhunter.com/pattern/acceleration) - Megatrends: [Catalyzation](https://www.trendhunter.com/megatrend/catalyzation) ## Audience - Gender: 50% men, 50% women - Primary generations: Gen Z, Millennial, Gen X - Top markets: North America, South America, Europe, Asia, Africa ## Themes within the Shopping Locker trend ### Contactless pickup The pandemic has led to the development of contactless pickup methods in retail, creating more convenient, safe, and efficient experiences for consumers. ### Smart lockers The rise of smart lockers in the retail industry is transforming the buy-online-pick-up-in-store business model, offering a safe, secure, and efficient alternative to traditional in-store pickups. ### Safety-focused apps Apps that help monitor in-store traffic and follow CDC guidelines are becoming increasingly popular among retailers to ensure customer and employee safety amidst the ongoing pandemic. ## What the Shopping Locker trend means for industry ### For Retail The retail industry is rapidly changing to address rising safety concerns among consumers. ### For Food service New safety protocols and design features are being implemented to support community health in the food service industry. ### For Technology Technological advancements in smart lockers and safety-focused apps are disrupting traditional retail business models and improving customer experiences. ## Workshop question How is your brand prioritizing safety as it conducts its day-to-day business? ## Trend signals for Shopping Locker Trend score 5.5 out of 10, from popularity 90%, activity 65%, freshness 9%. - Popularity: 90% - Activity: 65% - Freshness: 9% ## Examples of the Shopping Locker trend 4 featured examples from Sep 4 to Oct 13, 2020. - [Smart Shopping Lockers](https://www.trendhunter.com/trends/retail-lockers): Luxer One's Smart Retail Lockers Support No-Contact Experiences (Category: Business) Implication: The integration of smart lockers in the retail industry allows for safer and more convenient shopping experiences. - [Contactless Pickup Lockers](https://www.trendhunter.com/trends/pickup-lockers): The Lowe's Pickup Lockers Are a Direct Response to COVID-19 (Category: Business) Implication: Retail industry can take advantage of contactless pickup lockers to enhance customer satisfaction and safety. - [Safety-Focused Customer Traffic Apps](https://www.trendhunter.com/trends/customer-traffic): A New Lowe’s Employee App Monitors In-Store Traffic (Category: Business) Implication: Disruptive innovation opportunity: Develop innovative technologies to enhance safety and efficiency in the retail sector. - [Touchless Fast Food Restaurants](https://www.trendhunter.com/trends/burger-king-restaurant-design): The New Burger King Restaurant Design Supports the New Normal (Category: Lifestyle) Implication: Fast food industry can explore touchless technology and mobile ordering to adapt to changing consumer behaviors and enhance safety protocols. ## Recent trend clusters - [Assisted Conversion](https://www.trendhunter.com/protrends/ai-assisted-checkout) (Business) - [Occasion Commerce](https://www.trendhunter.com/protrends/occasion-commerce) (Business) - [Autonomous Merchandising](https://www.trendhunter.com/protrends/autonomous-merchandising) (Business) - [Assisted Choices](https://www.trendhunter.com/protrends/weight-loss-medication-support) (Lifestyle) ## Trending in Business - [Performance-Based Creator Ads](https://www.trendhunter.com/trends/creator-ad-platforms) - [MIami Pop-Culture Shirts](https://www.trendhunter.com/trends/miami-pop-culture-shirts) - [Natural Deodorant Expansions](https://www.trendhunter.com/trends/target-beauty-studios) - [Mini Beauty Stores](https://www.trendhunter.com/trends/little-luxuries-store) All articles: [Business](https://www.trendhunter.com/business)