# Self-Serve Display Offering customers a sense of autonomy, kiosks integrate self-serve tactics. By [Tana Makmanee](https://www.trendhunter.com/tmak), SVP, Research Services at Trend Hunter | Published Apr 16, 2015 | Category: [Business](https://www.trendhunter.com/pro/category/business-trends) Source: Trend Hunter, https://www.trendhunter.com/protrends/selfserve-display ## Key Figures - Trend score: 4.0/10 - Evidence articles: 8 ## What is the Self-Serve Display trend? **Self-Serve Display:** Recognizing the individual needs of each consumer, brands and retailers are turning to high-tech kiosk displays to offer customers a more personalized experience. Allowing those passing by to engage with products and services through touchscreen displays and automated technology, brands are allowing customers to test and engage with products without the need for inconvenient face-to-face interaction. ## At a Glance - Evidence: 8 featured examples - Articles from: Jun 11, 2014 to Feb 16, 2017 - Published: Apr 16, 2015 - Patterns: [Convergence](https://www.trendhunter.com/pattern/convergence), [Redirection](https://www.trendhunter.com/pattern/redirection) - Megatrends: [Co-creation](https://www.trendhunter.com/megatrend/co-creation), [Gamification](https://www.trendhunter.com/megatrend/gamification) ## Audience - Gender: 50% men, 50% women - Primary generations: Gen Z, Millennial, Gen X - Top markets: North America, Europe, Asia ## Themes within the Self-Serve Display trend ### Self-Serve Kiosks Self-service technology is transforming retail experiences and empowering consumers through improved autonomy. ### In-Store Interactive Technology Interactive experiences in brick-and-mortar stores are bridging the gap between online and in-person shopping, offering consumers a more personalized experience. ### On-Demand and Customization Personalization and speed are becoming increasingly important in customer experiences, and brands in various industries are leveraging automation to offer on-demand customization options. ## What the Self-Serve Display trend means for industry ### For Retail Industry Retail brands are incorporating self-service technology and interactive displays to improve customers' shopping experiences and remain competitive. ### For Food & Beverage Industry Food and beverage brands are leveraging self-serve kiosks and customization options to speed up service and offer personalized ordering experiences. ### For Healthcare Industry The healthcare industry is utilizing telepresence technology and self-serve kiosks to improve accessibility to medical services and prescriptions in remote locations. ## Workshop question How can your brand utilize technology to offer a more personalized experience for the consumer? ## Trend signals for Self-Serve Display Trend score 4.0 out of 10, from popularity 57%, activity 54%, freshness 8%. - Popularity: 57% - Activity: 54% - Freshness: 8% ## Examples of the Self-Serve Display trend 8 featured examples from Jun 11, 2014 to Feb 16, 2017. - [Futuristic Postal Offices](https://www.trendhunter.com/trends/postal-office): Canada Post's New Postal Office Has a Self-Serving Shipping Kiosk (Category: Art & Design) Implication: Disruptive innovation opportunity: Incorporating technology and modern features into traditional postal services to meet the evolving needs of customers. - [Customizable Coffee Kiosks](https://www.trendhunter.com/trends/mccafe-coffee-kiosk): The New McCafe Coffee Kiosk Allows Customers to Skip the Line (Category: Tech) Implication: The implementation of self-serve kiosks and customizable options presents a disruptive innovation opportunity for companies in the food and beverage industry to enhance customer e… - [In-Store Ordering Kiosks](https://www.trendhunter.com/trends/365-by-whole-foods): 365 by Whole Foods Stores Feature iPad Kiosks for On-Site Food Orders (Category: Business) Implication: The use of iPad kiosks, digital price tags, and digital product scanners at 365 by Whole Foods presents disruptive innovation opportunities in the grocery industry, enabling great… - [On-Demand Coffee Coolers](https://www.trendhunter.com/trends/coffee-coolers): 'Apex Anywhere' is a Vending Machine That Produces Custom Coffee Orders (Category: Tech) Implication: Opportunity for the vending machine industry to expand its offerings to include temperature-regulated machines. - [Local Shopping Kiosks](https://www.trendhunter.com/trends/shop-small): American Express' Shop Small Helps You Experience Local Treasures (Category: Marketing) Implication: Retail businesses can develop digital platforms to promote local shops, events and destinations to customers - [Sanitizing Touchscreen Stations](https://www.trendhunter.com/trends/touchscreen-kiosk): Sterilyfe's Touchscreen Kiosk Makes Interactive Marketing Hygienic (Category: Lifestyle) Implication: Retail locations are increasingly incorporating touchscreens and interactive marketing to engage customers. - [Toy-Creating Kiosks](https://www.trendhunter.com/trends/3d-printing-booth): PieceMaker's 3D Printing Booth Dispenses Tiny Customized Toys (Category: Life-Stages) Implication: The toy industry can leverage 3D printing booths to offer customized and interactive toy experiences, attracting young consumers. - [Telepresence Pharmacy Kiosks](https://www.trendhunter.com/trends/dispensing-prescriptions): HealthSpot Stations Make Dispensing Prescriptions More Accessible (Category: Lifestyle) Implication: Potential for telemedicine companies to expand services through telepresence walk-in kiosks, providing remote diagnosis and prescription dispensing. ## Recent trend clusters - [Assisted Conversion](https://www.trendhunter.com/protrends/ai-assisted-checkout) (Business) - [Occasion Commerce](https://www.trendhunter.com/protrends/occasion-commerce) (Business) - [Autonomous Merchandising](https://www.trendhunter.com/protrends/autonomous-merchandising) (Business) - [Assisted Choices](https://www.trendhunter.com/protrends/weight-loss-medication-support) (Lifestyle) ## Trending in Business - [Performance-Based Creator Ads](https://www.trendhunter.com/trends/creator-ad-platforms) - [MIami Pop-Culture Shirts](https://www.trendhunter.com/trends/miami-pop-culture-shirts) - [Natural Deodorant Expansions](https://www.trendhunter.com/trends/target-beauty-studios) - [Mini Beauty Stores](https://www.trendhunter.com/trends/little-luxuries-store) All articles: [Business](https://www.trendhunter.com/business)