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# Hyper-Convenient QSR
Fast Food becomes even more convenient will the help of mobile tech.

By [Tana Makmanee](https://www.trendhunter.com/tmak), SVP, Research Services at Trend Hunter | Published Apr 5, 2018 | Category: [Lifestyle](https://www.trendhunter.com/pro/category/lifestyle-trends)
Source: Trend Hunter, https://www.trendhunter.com/protrends/hyperconvenient-qsr

## Key Figures

- Trend score: 4.0/10
- Evidence articles: 7

## What is the Hyper-Convenient QSR trend?

**Hyper-Convenient QSR:** While typical QSR and fast food establishments already prioritize convenience and accessibility, brands are taking things a step further with the use of apps and other digital solutions on-site. Adding mobile payment and ordering to experiences like drive-thrus, brands are tapping into the growing need for more on-demand food service options. Not only eliminating wait times and payment processes, these streamlined features showcases a desire for hyper-convenience in every single aspect of a consumer’s daily journey.

## At a Glance

- Evidence: 7 featured examples
- Articles from: Feb 5, 2016 to Aug 22, 2019
- Published: Apr 5, 2018
- Patterns: [Convergence](https://www.trendhunter.com/pattern/convergence), [Acceleration](https://www.trendhunter.com/pattern/acceleration)
- Megatrends: [Multisensation](https://www.trendhunter.com/megatrend/multisensation)

## Audience

- Gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial
- Top markets: North America

## Themes within the Hyper-Convenient QSR trend

### Mobile Payment in QSRs

Mobile payment options at drive-thrus and in-store are becoming increasingly popular as consumers seek on-demand food options.

### Fast Food Mobile Ordering

Mobile ordering options and interactive menu board kiosks are transforming fast food dining experiences and making them more streamlined.

### Restaurant Reward Apps

Rewards and discounts for dining out are being offered through apps like Seated and are transforming the way customers discover and dine at restaurants.

## What the Hyper-Convenient QSR trend means for industry

### For Fast Food Industry

Mobile payment options, mobile ordering, and interactive menu boards are changing the way fast food establishments operate and reach customers.

### For Food Delivery Industry

Food delivery services like SkipTheDishes are partnering with fast food chains like Tim Hortons to offer on-demand food delivery to customers.

### For Mobile Payment Industry

With more and more fast food establishments adopting mobile payment options at their drive-thrus and in-store, the mobile payment industry is becoming a disruptor in the QSR space.

## Workshop question

What area of your business do you feel is already streamlined and efficient? How could you utilize mobile technology to enhance that even further?

## Trend signals for Hyper-Convenient QSR

Trend score 4.0 out of 10, from popularity 62%, activity 50%, freshness 8%.

- Popularity: 62%
- Activity: 50%
- Freshness: 8%

## Examples of the Hyper-Convenient QSR trend

7 featured examples from Feb 5, 2016 to Aug 22, 2019.

- [Interactive Menu Board Kiosks](https://www.trendhunter.com/trends/interactive-menu): Long John Sliver's Drive-Thrus Will Now Feature Interactive Menus (Category: Lifestyle)
  Implication: Quick-service restaurants can enhance customer experiences by incorporating digital menu boards and interactive kiosks in their drive-thru operations.
- [On-Demand Drive-Thru Apps](https://www.trendhunter.com/trends/drivethru-on-demand): The 'Drive-Thru On Demand' App Aims to Make Every Eatery a Drive-Thru (Category: Tech)
  Implication: Fast food restaurants are the primary industry being affected by this trend, as they are the most likely to have drive-thru services and benefit from on-demand ordering.
- [Coffee Delivery Services](https://www.trendhunter.com/trends/tim-hortons-1): Tim Hortons Launched Door-to-Door Delivery in the GTA with SkipTheDishes (Category: Business)
  Implication: Fast-food chains can explore partnerships with delivery platforms to expand their reach and offer on-demand delivery services.
- [Fast Food Payment Platforms](https://www.trendhunter.com/trends/mobile-payment-options): This Fast Food Chain Will Begin Accepting Mobile Payment Options (Category: Business)
  Implication: Incorporating mobile payment options can enhance the fast food industry's customer service and improve the convenience of the dining experience.
- [Fast Food Mobile Ordering](https://www.trendhunter.com/trends/mcdonalds-mobile-ordering): McDonald's Mobile Ordering Will Be Available in Its US Restaurants (Category: Tech)
  Implication: The fast-food industry has the opportunity to leverage mobile ordering technology and enhance convenience for customers, potentially gaining a competitive advantage in the market.
- [Drive-Thru Payment Platforms](https://www.trendhunter.com/trends/facilitate-mobile-payment): This Chain Uses Beacons to Facilitate Mobile Payment at Drive-Thrus (Category: Tech)
  Implication: The fast food industry can benefit from drive-thru payment platforms through increased customer satisfaction, reduced wait times, and improved efficiency.
- [Reward-Offering Dining Apps](https://www.trendhunter.com/trends/seated-app): The Seated App Gives Users Discounts for Making Reservations (Category: Tech)
  Implication: Disruptive innovation opportunity: Develop a food delivery app that offers rewards for ordering from local restaurants.

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All articles: [Lifestyle](https://www.trendhunter.com/lifestyle)
