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# Experiential Guidance
Experiential shopping guides consumers to make more tailored decisions.

By [Vasiliki Marapas](https://www.trendhunter.com/Vasiliki.Marapas), Research Advisor & Writer | Published Oct 8, 2015 | Category: [Business](https://www.trendhunter.com/pro/category/business-trends)
Source: Trend Hunter, https://www.trendhunter.com/protrends/guided-shopping

## Key Figures

- Trend score: 4.5/10
- Evidence articles: 7

## What is the Experiential Guidance trend?

**Experiential Guidance:** Rather than a task or necessity, the act of shopping has become an enjoyable experience. Retailers are now using this experiential aspect of modern-day shopping as a way to help consumers make decisions. Engaging, immersive features not only draw consumers in, they can also guide them to making better purchasing decisions that translate into increased loyalty.

## At a Glance

- Evidence: 7 featured examples
- Articles from: Jan 9 to Nov 5, 2015
- Published: Oct 8, 2015
- Patterns: [Convergence](https://www.trendhunter.com/pattern/convergence)
- Megatrends: [Multisensation](https://www.trendhunter.com/megatrend/multisensation), [Gamification](https://www.trendhunter.com/megatrend/gamification), [Experience](https://www.trendhunter.com/megatrend/experience)

## Audience

- Gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, South America, Europe, Asia

## Themes within the Experiential Guidance trend

### Experiential retail

With a focus on customer engagement, retailers are prioritizing creating memorable shopping experiences to increase loyalty.

### Interactive displays

Interactive displays are being used to educate customers, making new technology less intimidating and more accessible.

### Brick and Mortar expansion

Brick and mortar retailers are opening new locations that focus on experiential retail and customer engagement while offering personalized customization services.

## What the Experiential Guidance trend means for industry

### For Retail

Retailers are using experiential shopping to increase dive deeper into the customer journey, making purchasing more tailored and memorable.

### For Technology

Technology industries are using interactive displays to educate customers about their products and make advanced technologies less intimidating and more approachable.

### For Hospitality

With the expansion of experiential retail and interactive displays, the hospitality industry has the opportunity to bring building customer loyalty into the visitor and guest experiences.

## Workshop question

What tools can your brand utilize to offer consumers more guidance during the purchasing process?

## Trend signals for Experiential Guidance

Trend score 4.5 out of 10, from popularity 62%, activity 66%, freshness 8%.

- Popularity: 62%
- Activity: 66%
- Freshness: 8%

## Examples of the Experiential Guidance trend

7 featured examples from Jan 9 to Nov 5, 2015.

- [Experiential Tech Retailers](https://www.trendhunter.com/trends/dlight): The Samsung D'Light Experience is a Multi-Level Immersive Retail Shop (Category: Business)
  Implication: Implementing experiential retail strategies to enhance customer engagement and brand loyalty.
- [Experiential Tech Shops](https://www.trendhunter.com/trends/samsung-store): Ontario's First Retail Samsung Store Emphasizes Consumer Engagement (Category: Marketing)
  Implication: Consumer electronics companies have the opportunity to create more immersive experiences in their brick-and-mortar stores, such as creating partnerships with brands and designing…
- [Experiential Electronic Shops](https://www.trendhunter.com/trends/moto): Motorola's 'Moto' Store is the Brand's First Brick and Mortar Shop (Category: Tech)
  Implication: Consumer electronics brands can create experiential retail locations that allow customers to directly engage with and customize their products, creating a memorable and personaliz…
- [Experiental Scent Bars](https://www.trendhunter.com/trends/scent-bar): Habitat Pure's Fragrance Bar Provides a Multi-Sensory Experience (Category: Marketing)
  Implication: Habitat Pure's foray into the fragrance industry diversifies their product offerings and expands their target audience.
- [Experiential Surf Shops](https://www.trendhunter.com/trends/Surf-Shop): This Casual Surf & Skate Shop Features an In-House Coffee Shop (Category: Lifestyle)
  Implication: The retail industry can explore the concept of experiential retail to create unique shopping environments that go beyond traditional brick-and-mortar stores.
- [Experiential Tech Zones](https://www.trendhunter.com/trends/the-intel-experience): Best Buy Integrates 'The Intel Experience' in Stores Across the Nation (Category: Business)
  Implication: Opportunity for retail marketing agencies to specialize in creating immersive shopping zones and integrating cutting-edge technology into stores.
- [Interactive Automotive Shops](https://www.trendhunter.com/trends/interactive-automotive): This Store Helps Consumers Understand How to Care for an Electric Car (Category: Autos)
  Implication: Integrating interactive displays in traditional car dealerships to educate customers about electric vehicles and differentiate from regular cars.

## Recent trend clusters

- [Category Mashups](https://www.trendhunter.com/protrends/category-mashups) (Business)
- [Festive Fusions](https://www.trendhunter.com/protrends/festive-fusions) (Lifestyle)
- [Engineered Layers](https://www.trendhunter.com/protrends/engineered-layers) (Fashion)
- [Embedded Intelligence](https://www.trendhunter.com/protrends/embedded-intelligence) (Tech)

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All articles: [Business](https://www.trendhunter.com/business)
