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# E-commerce Support
E-commerce businesses are supporting the sellers they work with due to COVID-19.

By [Daniel Johnson](https://www.trendhunter.com/DanielJohnson) | Published Jun 30, 2020 | Category: [Business](https://www.trendhunter.com/pro/category/business-trends)
Source: Trend Hunter, https://www.trendhunter.com/protrends/ecommerce-support

## Key Figures

- Trend score: 4.4/10
- Evidence articles: 5

## What is the E-commerce Support trend?

**E-commerce Support:** E-commerce companies are increasingly supporting the organizations in their supply chains that have been financially impacted by COVID-19. The support comes in a number of different forms including cash advances, transition programs, offering discounts, and reducing storage fees.

## The consumer insight behind the E-commerce Support trend

E-commerce platforms are experiencing a drastic uptick in demand as many consumers are unable to, or unwilling, to shop in-store due to health and safety cocerns. Many of these e-commerce companies are facing pressure to capitalize on increases in demand, while ensuring the financial stability of the companies that supply products to e-commerce platforms. By supporting those they work with, these companies are able to create a mutually beneficial relationship with clients and sellers.

## At a Glance

- Evidence: 5 featured examples
- Articles from: May 13, 2020
- Published: Jun 30, 2020
- Patterns: [Divergence](https://www.trendhunter.com/pattern/divergence), [Acceleration](https://www.trendhunter.com/pattern/acceleration)
- Megatrends: [Simplicity](https://www.trendhunter.com/megatrend/simplicity), [Catalyzation](https://www.trendhunter.com/megatrend/catalyzation)

## Audience

- Gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, Europe, Asia

## Themes within the E-commerce Support trend

### E-commerce Support

E-commerce platforms are increasingly supporting the organizations in their supply chains that have been financially impacted by COVID-19.

### Transition to E-commerce

Businesses affected by COVID-19 are transitioning to e-commerce shopping, prompting the development of initiatives such as e-commerce financing and transitional programs.

### COVID-19 Support

COVID-19 support is being distributed by e-commerce businesses to help financially affected businesses with free consultation, special offers, discounts, and online marketplace solutions.

## What the E-commerce Support trend means for industry

### For E-Commerce Financing

Businesses can take advantage of e-commerce financing initiatives by obtaining necessary capital for online transitions.

### For Online Retail

Online retail industries have seen an increase in demand due to COVID-19, prompting the creation of initiatives such as e-commerce financing and transitional programs.

### For Small Business Support

COVID-19 support distributed by e-commerce businesses is helping small and medium-sized businesses transition to online sales.

## Workshop question

In what ways can your organization benefit from helping other groups?

## Trend signals for E-commerce Support

Trend score 4.4 out of 10, from popularity 65%, activity 57%, freshness 9%.

- Popularity: 65%
- Activity: 57%
- Freshness: 9%

## Examples of the E-commerce Support trend

5 featured examples from May 13, 2020.

- [E-Commerce Financing Initiatives](https://www.trendhunter.com/trends/merchant-growth): Merchant Growth is Distributing E-Commerce Funding Due to Demand (Category: Business)
  Implication: The e-commerce industry can benefit from e-commerce financing initiatives to support businesses in adapting to increased demand and expand their online presence.
- [E-Commerce Cash Flow Influxes](https://www.trendhunter.com/trends/interestfree-cash): Shopify Will Distribute Interest Free-Cash Advances Due to COVID-19 (Category: Business)
  Implication: Shopify's interest-free cash advances are specifically designed to support e-commerce companies that have been affected by the financial burden of COVID-19.
- [E-Commerce COVID-19 Support](https://www.trendhunter.com/trends/covid19-support): Yo!Kart is Distributing COVID-19 Support to Various Businesses (Category: Business)
  Implication: Disruptive innovation opportunities in providing solutions and services for businesses transitioning to online sales
- [E-Commerce Transitional Programs](https://www.trendhunter.com/trends/up-and-running-program): eBay's Up and Running Program Helps Businesses Transition (Category: Business)
  Implication: The Up and Running program presents a disruptive innovation opportunity for brick-and-mortar retailers looking to establish an e-commerce presence.
- [Reduced E-Commerce Storage Fees](https://www.trendhunter.com/trends/inventory-storage-fees): Amazon Waived Inventory Storage Fees to Help Sellers Cope (Category: Business)
  Implication: Opportunity for e-commerce platforms to adapt their fee structures and provide support to sellers during periods of economic uncertainty.

## Recent trend clusters

- [Assisted Conversion](https://www.trendhunter.com/protrends/ai-assisted-checkout) (Business)
- [Occasion Commerce](https://www.trendhunter.com/protrends/occasion-commerce) (Business)
- [Autonomous Merchandising](https://www.trendhunter.com/protrends/autonomous-merchandising) (Business)
- [Assisted Choices](https://www.trendhunter.com/protrends/weight-loss-medication-support) (Lifestyle)

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All articles: [Business](https://www.trendhunter.com/business)
