# Contactless Kiosk Contactless kiosks make retail convenient and safer for stores and customers. By [Mishal Omar](https://www.trendhunter.com/MishalO) | Published Sep 9, 2021 | Category: [Business](https://www.trendhunter.com/pro/category/business-trends) Source: Trend Hunter, https://www.trendhunter.com/protrends/contactless-kiosk ## Key Figures - Trend score: 5.5/10 - Evidence articles: 8 ## What is the Contactless Kiosk trend? **Contactless Kiosk:** Retailers are increasingly purchasing payment and/or ordering kiosks that are entirely contactless in order to make the checkout or ordering process simpler for users, as well as reducing the need to sanitize as often amidst the ongoing pandemic. ## The consumer insight behind the Contactless Kiosk trend In-person retail has been affected tremendously in North America as the ongoing pandemic put varying restrictions on what businesses could and couldn't do. Because of this, many brands have looked for long-term changes that they can adopt in order to keep their businesses afloat within the parameters of what is permitted by government restrictions. ## At a Glance - Evidence: 8 featured examples - Articles from: Nov 6, 2020 to May 15, 2022 - Published: Sep 9, 2021 - Patterns: [Acceleration](https://www.trendhunter.com/pattern/acceleration) - Megatrends: [Catalyzation](https://www.trendhunter.com/megatrend/catalyzation) ## Audience - Gender: 50% men, 50% women - Primary generations: Gen Z, Millennial, Gen X - Top markets: North America, Europe, Asia ## Themes within the Contactless Kiosk trend ### Contactless Kiosks Retailers are adapting to the ongoing pandemic by adopting long-term contactless solutions for payment and ordering. ### Gesture-Controlled Touchless Kiosks The public's preference for hygienic touchscreen experiences has spurred the growth of gesture-controlled kiosks. ### Artificial Intelligence Retail Kiosks Incorporating AI into retail settings with smart mirrors and AI-powered shop assistants is increasing efficiencies while minimizing interactions. ## What the Contactless Kiosk trend means for industry ### For Retail Contactless and AI-powered kiosks in retail spaces are increasing efficiencies and improving customer experiences in the pandemic era. ### For Hospitality RFID-enabled micro-stores can be placed in hotels and hospitals to provide contactless access to essentials for guests and patients. ### For Education Autonomous smoothie kiosks can be placed in campuses or schools to provide refreshments for students and faculty with no human interaction needed. ## Workshop question What long-term changes will your brand adopt as the pandemic continues? ## Trend signals for Contactless Kiosk Trend score 5.5 out of 10, from popularity 82%, activity 71%, freshness 12%. - Popularity: 82% - Activity: 71% - Freshness: 12% ## Examples of the Contactless Kiosk trend 8 featured examples from Nov 6, 2020 to May 15, 2022. - [RFID-Enabled Retail Cabinets](https://www.trendhunter.com/trends/selfly-store): Selfly Store is Introducing Micro Stores for Contactless Retail (Category: Business) Implication: Selfly Store's RFID-enabled micro-stores offer a potential solution for retailers looking for cost-effective and convenient ways to sell merchandise. - [Contactless Self-Checkouts](https://www.trendhunter.com/trends/x5-selfcheckouts): X5's Self-Checkouts Lets Customers Pay with Face Recognition (Category: Business) Implication: The retail industry is being transformed by contactless payment technology, providing consumers with faster and more convenient checkout experiences and reducing overhead costs fo… - [AI-Powered Retail Mirrors](https://www.trendhunter.com/trends/mysize): MySize Launches the FirstLook Smart Mirror for Retailers (Category: Business) Implication: AI-powered mirrors can revolutionize the fashion retail buying experience and provide valuable customer data. - [Artificial Intelligence Retail Kiosks](https://www.trendhunter.com/trends/ai-human): DeepBrain AI's AI Human Works as a Shop Assistant (Category: Business) Implication: The retail industry can benefit from the implementation of AI human technology as a way to create a safer shopping experience for customers and minimize staffing challenges. - [Contactless B2B Kiosks](https://www.trendhunter.com/trends/gesturecontrolled-touchless-kiosk): imageHOLDERS Launched a Gesture-Controlled Touchless Kiosk (Category: Tech) Implication: The self-service kiosk industry is quickly adapting to new consumer preferences for contactless technology, creating opportunities for companies to develop innovative and hygienic… - [Autonomous Campus Smoothie Kiosks](https://www.trendhunter.com/trends/jamba-by-blendid): Jamba by Blendid is Arriving at Two Campuses in Georgia (Category: Business) Implication: The Education Industry is increasingly utilizing robotics, AI technology, and machine learning to provide solutions that enhance student and faculty experiences - [Biometric Cinema Payments](https://www.trendhunter.com/trends/nowe-horyzonty-cinema): Nowe Horyzonty Cinema Lets Moviegoers Pay for Tickets with Their Eyes (Category: Tech) Implication: The biometric payment system integration in cinemas presents an opportunity for the entertainment and leisure industry to adopt more secure payment solutions and enhance customer… - [Contactless Drink Machines](https://www.trendhunter.com/trends/cocacolas-freestyle-fountains): Coca-Cola's Freestyle Fountains Let Customers Order & Pay Via Phone (Category: Lifestyle) Implication: Implementing contactless drink machines and mobile ordering in the food and beverage industry. ## Recent trend clusters - [Assisted Conversion](https://www.trendhunter.com/protrends/ai-assisted-checkout) (Business) - [Occasion Commerce](https://www.trendhunter.com/protrends/occasion-commerce) (Business) - [Autonomous Merchandising](https://www.trendhunter.com/protrends/autonomous-merchandising) (Business) - [Assisted Choices](https://www.trendhunter.com/protrends/weight-loss-medication-support) (Lifestyle) ## Trending in Business - [Performance-Based Creator Ads](https://www.trendhunter.com/trends/creator-ad-platforms) - [MIami Pop-Culture Shirts](https://www.trendhunter.com/trends/miami-pop-culture-shirts) - [Natural Deodorant Expansions](https://www.trendhunter.com/trends/target-beauty-studios) - [Mini Beauty Stores](https://www.trendhunter.com/trends/little-luxuries-store) All articles: [Business](https://www.trendhunter.com/business)