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# Contactless Delivery
Brands accelerate contactless delivery services in light of COVID-19.

By [Mishal Omar](https://www.trendhunter.com/MishalO) | Published May 18, 2020 | Category: [Lifestyle](https://www.trendhunter.com/pro/category/lifestyle-trends)
Source: Trend Hunter, https://www.trendhunter.com/protrends/contactless-delivery

## Key Figures

- Trend score: 4.6/10
- Evidence articles: 4

## What is the Contactless Delivery trend?

**Contactless Delivery:** As COVID-19 increases consumer caution around cleanliness, brands are increasingly offering contactless delivery options that reduce the risk of virus transmission. These services range from delivery robots to smart lockers that limit contact between people during transactions.

## The consumer insight behind the Contactless Delivery trend

COVID-19 has brought on the acceleration of a number of already existing trends, particularly those that involve the virtual space, or the ever-growing ecommerce industry. Consumers are currently putting more of their focus on how brands can help improve the quality of their lives as they spend more of their time at home, and that pertains to everything from entertainment and health to convenience.

## At a Glance

- Evidence: 4 featured examples
- Articles from: Apr 14 to May 7, 2020
- Published: May 18, 2020
- Patterns: [Acceleration](https://www.trendhunter.com/pattern/acceleration)
- Megatrends: [Curation](https://www.trendhunter.com/megatrend/curation), [Catalyzation](https://www.trendhunter.com/megatrend/catalyzation)

## Audience

- Gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, South America, Europe, Asia, Africa

## Themes within the Contactless Delivery trend

### Acceleration of Contactless Deliveries

As COVID-19 increases consumer caution around cleanliness, brands are increasingly offering contactless delivery options that reduce the risk of virus transmission.

### Focus on E-commerce and Virtual Space

Consumers are currently putting more of their focus on how brands can help improve the quality of their lives as they spend more of their time at home, and that pertains to everything from entertainment and health to convenience.

### Rise of Smart Lockers

In response to a pandemic, many businesses have had to change the way items are delivered to people and these solutions will continue to be in place as lockdown protocols are eased around the world.

## What the Contactless Delivery trend means for industry

### For Food Delivery

Contactless delivery solutions, such as delivery robots and smart lockers, could revolutionize the food delivery industry and minimize person-to-person contact.

### For Alcohol Delivery

Alcohol delivery platforms like Saucey can differentiate themselves with speedy 30 minute contactless deliver guarantee which is especially relevant given COVID-19.

### For E-commerce

The acceleration of contactless deliveries has led to a shift in focus towards e-commerce and virtual space, which could present opportunities for businesses to cater better to consumers' needs.

## Workshop question

How is your brand updating safety and health protocols at this time?

## Trend signals for Contactless Delivery

Trend score 4.6 out of 10, from popularity 68%, activity 60%, freshness 9%.

- Popularity: 68%
- Activity: 60%
- Freshness: 9%

## Examples of the Contactless Delivery trend

4 featured examples from Apr 14 to May 7, 2020.

- [Contactless Smart Lockers](https://www.trendhunter.com/trends/smart-lockers): Koloni's Lockers Help with Safe Food and Parcel Pickups (Category: Business)
  Implication: Koloni's contactless Smart Locker is a potential game-changer for the delivery and logistics industry, creating opportunities to explore new ways of securely and efficiently deliv…
- [Contactless Delivery Robots](https://www.trendhunter.com/trends/starship-technologies): Starship Technologies is Releasing Its Delivery Robots to New Cities (Category: Tech)
  Implication: The logistics and delivery industry can benefit from the adoption of contactless delivery robots to streamline their operations, reduce costs, and improve customer satisfaction.
- [Beer-Centric Delivery Services](https://www.trendhunter.com/trends/brewer-eats): Brewer Eats Offers Beer, Cider and Pub-Inspired Snack Options (Category: Lifestyle)
  Implication: Food delivery services can expand their offerings by partnering with brewery and cidery delivery platforms like Brewer Eats.
- [Cinco De Mayo Cocktails](https://www.trendhunter.com/trends/cinco-de-mayo-cocktails1): Saucey Boasts a 30-Minute Contactless Delivery for Its Alcohol (Category: Lifestyle)
  Implication: The advent of 30-minute contactless delivery guarantees presents an opportunity for companies to provide safe and speedy delivery options in the food and beverage industry.

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All articles: [Lifestyle](https://www.trendhunter.com/lifestyle)
