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# Connected E-Commerce
Connected e-commerce packaging solutions prioritize efficient deliveries.

By [Mishal Omar](https://www.trendhunter.com/MishalO) | Published Apr 18, 2022 | Category: [Tech](https://www.trendhunter.com/pro/category/technology-trends-and-gadgets)
Source: Trend Hunter, https://www.trendhunter.com/protrends/connected-ecommerce

## Key Figures

- Trend score: 4.1/10
- Evidence articles: 5

## What is the Connected E-Commerce trend?

**Connected E-Commerce:** Smart e-commerce packaging solutions are increasingly common as businesses aim to deliver items with both efficiency and transparency. Packaging solutions in this space include everything from temperature-controlled connected boxes, to packaging with QR codes to engage customers.

## The consumer insight behind the Connected E-Commerce trend

As consumers spend more time shopping online, they expect that brands prioritize their purchase experience just as they would in-store. The growth of the e-commerce industry has prompted brands in this space to prioritize efficiency, transparency and customer engagement in order to satisfy consumer demands.

## At a Glance

- Evidence: 5 featured examples
- Articles from: Jul 14, 2021 to Dec 17, 2022
- Published: Apr 18, 2022
- Patterns: [Acceleration](https://www.trendhunter.com/pattern/acceleration)
- Megatrends: [Experience](https://www.trendhunter.com/megatrend/experience), [Catalyzation](https://www.trendhunter.com/megatrend/catalyzation), [Artificial Intelligence](https://www.trendhunter.com/megatrend/artificial-intelligence)

## Audience

- Gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, Europe, Asia

## Themes within the Connected E-Commerce trend

### Smart E-Commerce Packaging Solutions

An opportunity for businesses to prioritize efficiency, transparency and customer engagement to satisfy consumer demands in the e-commerce industry.

### Sustainable QR Code Packaging

An opportunity for brands to engage customers through a powerful marketing tool in the e-commerce industry.

### Post-Purchase E-Commerce Tools

An opportunity for direct-to-consumer brands to create custom post-purchase journeys for customers that build affinity beyond the product being purchased.

## What the Connected E-Commerce trend means for industry

### For Supply Chain Management

An opportunity to eliminate blind spots in the supply chain with tracking and tracing functions.

### For SMS Commerce Services

An opportunity to blend traditional SMS messages with e-commerce to add a heightened level of convenience and accessibility.

### For B2B Product Tracking Platforms

An opportunity to monitor the location and condition of sensitive and high-value goods for businesses through real-time tracking systems.

## Workshop question

How could your brand better prioritize the customer journey post-purchase?

## Trend signals for Connected E-Commerce

Trend score 4.1 out of 10, from popularity 67%, activity 43%, freshness 14%.

- Popularity: 67%
- Activity: 43%
- Freshness: 14%

## Examples of the Connected E-Commerce trend

5 featured examples from Jul 14, 2021 to Dec 17, 2022.

- [Sustainable QR Code Packaging](https://www.trendhunter.com/trends/noissue): Noissue Acquires Tapkit To Build Dynamic QR Codes and Microsites (Category: Marketing)
  Implication: Integrating dynamic QR codes and sustainable materials can reduce environmental impact while offering added value to clients and their customers.
- [Post-Purchase E-Commerce Tools](https://www.trendhunter.com/trends/smartrr): Smartrr Launches New Post-Purchase Tools for DTC Shopify Brands (Category: Tech)
  Implication: The launch of Smartrr's new customer account portal for Shopify brands presents an opportunity for e-commerce platforms to develop similar post-purchase tools and features to enha…
- [Connected Temperature-Controlled Shipping Boxes](https://www.trendhunter.com/trends/ember-cube): The 'Ember Cube' Boasts Smart Cloud-Based Features (Category: Business)
  Implication: Industry can benefit from using smart shipping boxes to improve efficiency, safety, and security of cargo transport
- [SMS Commerce Services](https://www.trendhunter.com/trends/klaviyo-1): klaviyo Allows Customers and Brands to Sell or Buy Products via SMS (Category: Business)
  Implication: SMS commerce services like klaviyo are disrupting traditional e-commerce models and creating new opportunities for businesses to connect with customers.
- [Express Shipping Shopping Apps](https://www.trendhunter.com/trends/scan-ship): Sam's Club Expands Scan & Go App with the new Scan & Ship Feature (Category: Business)
  Implication: Scan & Ship technology allows retailers to enhance the in-store and online shopping experience for customers, creating a unique and convenient shopping experience that can increas…

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All articles: [Tech](https://www.trendhunter.com/tech)
