# Check-In 2.0 Hotels adopt easier check-in systems for increased convenience. By [Vasiliki Marapas](https://www.trendhunter.com/Vasiliki.Marapas), Research Advisor & Writer | Published Aug 20, 2015 | Category: [World](https://www.trendhunter.com/pro/category/global-trends-and-hip-travel) Source: Trend Hunter, https://www.trendhunter.com/protrends/checkin-20 ## Key Figures - Trend score: 3.0/10 - Evidence articles: 5 ## What is the Check-In 2.0 trend? **Check-In 2.0:** In an effort to compete with the peer-to-peer economy and the sharing of accommodations, hotels are trying to make the travel process as seamless as possible for guests. Noting that convenience is paramount when it comes to travel, hotels are now offering digital, mobile or biometric check-ins to increase efficiency. Not only easier, this system also speaks to a consumer desire for greater control and independence. ## At a Glance - Evidence: 5 featured examples - Articles from: Aug 19, 2015 to Dec 8, 2016 - Published: Aug 20, 2015 - Patterns: [Convergence](https://www.trendhunter.com/pattern/convergence), [Acceleration](https://www.trendhunter.com/pattern/acceleration) - Megatrends: [Multisensation](https://www.trendhunter.com/megatrend/multisensation), [Simplicity](https://www.trendhunter.com/megatrend/simplicity), [Artificial Intelligence](https://www.trendhunter.com/megatrend/artificial-intelligence) ## Audience - Gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America, Europe, Asia ## Themes within the Check-In 2.0 trend ### Mobile Check-In Systems Mobile check-in systems are becoming popular in hotels and offer an opportunity for brands to enhance customer experience and improve efficiency by reducing wait times and increasing customer convenience ### Hotel Mobile Apps Hotel mobile apps are becoming increasingly popular among travelers and offer an opportunity for brands to provide an all-in-one platform for hotel reservations, bookings, and services such as check-in and check-out ### Self-Service Hotel Kiosks Self-service hotel kiosks, which replace the need for a traditional concierge, offer an opportunity for luxury hotels to provide a personalized and convenient experience for travelers while ultimately saving them time during their stay ## What the Check-In 2.0 trend means for industry ### For Hospitality The hospitality industry can incorporate keyless mobile check-in systems, apps, and self-service kiosks to provide an enhanced customer experience and stay competitive. ### For Travel The travel industry can benefit from keyless mobile check-in systems, apps, and self-service kiosks as travelers are seeking more convenient and efficient ways to book hotels and manage their stays. ### For Technology The technology industry can collaborate with hotel brands to develop innovative mobile check-in systems, apps, and self-service kiosks to improve the customer experience and stay ahead of the competition. ## Workshop question How could your brand incorporate technology to make the experience more efficient or convenient for consumers? ## Trend signals for Check-In 2.0 Trend score 3.0 out of 10, from popularity 44%, activity 39%, freshness 8%. - Popularity: 44% - Activity: 39% - Freshness: 8% ## Examples of the Check-In 2.0 trend 5 featured examples from Aug 19, 2015 to Dec 8, 2016. - [Keyless Check-In Systems](https://www.trendhunter.com/trends/keyless-checkin): This New Hilton System Lets Members Check In With Their Smartphones (Category: World) Implication: The hospitality industry can benefit greatly from keyless check-in systems and other mobile technologies that enhance the customer experience. - [Hotelier Chain Apps](https://www.trendhunter.com/trends/marriott-mobile-app): The Marriott Mobile App Makes It Easier to Access Hotel Services (Category: Tech) Implication: The use of mobile technology in the hospitality industry allows hotels to stay competitive and better offer a customized experience to guests. - [Hotel Room Key Apps](https://www.trendhunter.com/trends/spg-keyless): 'SPG Keyless' Lets Guests Enter Their Rooms Using Their Smartphones (Category: Tech) Implication: The hospitality industry can benefit from implementing mobile keyless entry systems to improve guest satisfaction and reduce operational costs. - [Digitized Check-In Kiosks](https://www.trendhunter.com/trends/self-service-hotel): These Self-Service Hotel Kiosks Replace Concierge Staff (Category: Tech) Implication: The hospitality industry can benefit from integrating self-service kiosks and other automation technologies, including mobile check-in and robotic employees, to enhance guest expe… - [Convenient Hotel Apps](https://www.trendhunter.com/trends/accor-hotels): The Accor Hotels App Allows For Easy Access to Hotel Information (Category: World) Implication: The hospitality industry is seeing a significant shift towards innovative technology like hotel apps that create a more seamless experience for their customers. ## Recent trend clusters - [Affinity Sailings](https://www.trendhunter.com/protrends/themed-travel-experiences) (World) - [Cabin Stack](https://www.trendhunter.com/protrends/onboard-digital-services) (World) - [Gentle Diagnostics](https://www.trendhunter.com/protrends/home-heart-screening) (Lifestyle) - [Targeted Macros](https://www.trendhunter.com/protrends/functional-protein-ingredients) (Lifestyle) ## Trending in World - [Luxury In-Flight Beauty Kits](https://www.trendhunter.com/trends/luxury-in-flight-beauty-kits) - [Japan-Based Disney Cruises](https://www.trendhunter.com/trends/japan-based-disney-cruises) - [Family Rave Vacations](https://www.trendhunter.com/trends/family-rave) - [First-Class Concierge Services](https://www.trendhunter.com/trends/first-class-concierge-services) All articles: [World](https://www.trendhunter.com/world)