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# AI Kiosk
Smart kiosks that provide recommendations and point-of-sale support are being deployed.

By [Colin Smith](https://www.trendhunter.com/Colin96), Senior Insights Analyst | Published Jul 25, 2024 | Category: [Tech](https://www.trendhunter.com/pro/category/technology-trends-and-gadgets)
Source: Trend Hunter, https://www.trendhunter.com/protrends/ai-kiosk

## Key Figures

- Trend score: 6.5/10
- Evidence articles: 6

## What is the AI Kiosk trend?

**AI Kiosk:** Retailers are deploying in-store kiosks powered by artificial intelligence (AI). These AI kiosks interpret and make recommendations for consumers interacting with them, thus streamlining the retail process. The advent of AI kiosks also reduces the required staff and, thus, costs for retailers.

## The consumer insight behind the AI Kiosk trend

Smart technologies are arguably the largest contributor to the ever-increasing number of retailers with seamless, stress-free in-store experiences. Consumers who shop in-stores enjoy the benefits of assistance from employees, as well as the ability to demo items that they may not have known about prior to entering the store. To further improve these experiences for consumers, brands are launching smart kiosks that use AI to assist, make recommendations to, and process payments from, consumers.

## At a Glance

- Evidence: 6 featured examples
- Articles from: May 9, 2023 to Jul 24, 2024
- Published: Jul 25, 2024
- Patterns: [Redirection](https://www.trendhunter.com/pattern/redirection), [Acceleration](https://www.trendhunter.com/pattern/acceleration)
- Megatrends: [Experience](https://www.trendhunter.com/megatrend/experience), [Artificial Intelligence](https://www.trendhunter.com/megatrend/artificial-intelligence), [Personalization](https://www.trendhunter.com/megatrend/personalization)

## Audience

- Gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, South America, Europe, Asia, Africa

## Themes within the AI Kiosk trend

### AI-Powered Retail Assistants

AI kiosks enhance customer experiences by providing tailored recommendations and efficient point-of-sale support.

### Automation in Food Service

Robotic kiosks in the food industry offer on-demand, customized meals with minimal human intervention.

### Augmented Reality Shopping Experiences

AR kiosks facilitate virtual try-ons, transforming retail spaces into interactive and immersive shopping environments.

## What the AI Kiosk trend means for industry

### For Retail Technology

Integrating AI and AR into retail technology can redefine customer interaction and streamline the shopping process.

### For Food Service Automation

The deployment of automated kiosks in food service is revolutionizing the way consumers access and enjoy meals.

### For Payment Systems

AI-powered checkout systems are setting a new standard for efficiency and accuracy in the transaction process.

## Workshop question

How could your brand improve its consumers' experiences by employing artificial intelligence, or other, smart features?

## Trend signals for AI Kiosk

Trend score 6.5 out of 10, from popularity 89%, activity 81%, freshness 26%.

- Popularity: 89%
- Activity: 81%
- Freshness: 26%

## Examples of the AI Kiosk trend

6 featured examples from May 9, 2023 to Jul 24, 2024.

- [AR Retail Kiosks](https://www.trendhunter.com/trends/big-digital-and-deepar): BIG Digital and DeepAR Bring Mobile & Desktop Try-Ons to Store Settings (Category: Tech)
  Implication: The evolution of AR kiosks and interactive mirrors is revolutionizing the retail technology sector, offering new ways for brands to enhance customer engagement and drive sales.
- [AI-Powered Payment Systems](https://www.trendhunter.com/trends/mashgin-1): Mashgin Introduces a New AI-Powered Checkout System with Verifone (Category: Tech)
  Implication: The retail sector stands to benefit greatly from AI-powered checkout systems that enhance efficiency and customer experience.
- [Intuitive Self-Service Order Kiosks](https://www.trendhunter.com/trends/selfordering-kiosks): The GoTab Self-Ordering Kiosks Support Quick Service and More (Category: Business)
  Implication: Advancements in self-ordering kiosks highlight the potential for hospitality tech to revolutionize guest experiences and operational efficiency.
- [Self-Service Commerce Kiosks](https://www.trendhunter.com/trends/self-service-commerce): Cantaloupe Go Brings Buy-and-Go Expereinces to Customers (Category: Business)
  Implication: Self-service kiosks like Cantaloupe Go's Smart Market are a disruptive innovation opportunity for the retail industry, offering new ways for customers to quickly and easily comple…
- [Automated Hot Food Kiosks](https://www.trendhunter.com/trends/sodexo-and-automated-retail-technologies): Sodexo and Automated Retail Technologies Teamed Up for New Kiosks (Category: Business)
  Implication: The food service industry can explore new avenues by embracing AI-powered technologies and robotic solutions for efficient meal preparation.
- [Robotic Smoothie Kiosks](https://www.trendhunter.com/trends/robotic-smoothie-kiosk): Thor's Skyr by Blendid Kiosks Serve Nutritious Skyr Smoothies On-Demand (Category: Tech)
  Implication: The food service industry can harness disruptive innovation opportunities by implementing robotic kiosks to offer personalized, 24/7 access to fresh smoothies.

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All articles: [Tech](https://www.trendhunter.com/tech)
